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关于诺富特爱丁堡中心酒店的点评

4 out of 5
诺富特爱丁堡中心酒店
80 Lauriston Place, Edinburgh, Scotland

点评

8.4

很好

10 分 - 超赞。467 条好评，共有 1001 条点评" "
8 分 - 还可以。326 条好评，共有 1001 条点评" "
6 分 - 一般。118 条好评，共有 1001 条点评" "
4 分 - 很差。60 条好评，共有 1001 条点评" "
2 分 - 糟糕。30 条好评，共有 1001 条点评" "

8.6/10

清洁度

8.6/10

员工和服务

8.2/10

服务设施

8.4/10

住宿条件和设施

8.0/10

环保

点评

10/10 超赞

Wen Chieh

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2022 年 8 月入住 3 晚

8/10 还可以

Anders

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
This is a nice hotel overall. The bed was comfortable, and the room was clean. There was no desk, microwave, or a true refrigerator. There was plenty of hot water. Our biggest complaint was our room was hot and there is no air conditioning. We did open the windows and that help some. The restaurant and bar have the same menu. There are not a lot of selections and there are no other restaurants nearby.
2024 年 5 月入住 5 晚

10/10 超赞

jane

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Walking distance to all the places we planned on visiting.
2024 年 4 月入住 3 晚

10/10 超赞

Robin

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Good quality 4 Star hotel with a swimming pool. Buffet breakfast was above standard for a hotel of this rating.
2024 年 4 月入住 2 晚

8/10 还可以

Ann，rolling hills

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Very comfortable accommodations. I did not like the two way mirror in the shower room.
2024 年 5 月入住 1 晚

6/10 一般

Mark

与配偶出行
不满意：服务设施
The hotel is in a nice, convenient area. The room was large enough but a little run down, as was the entire property. There was no way to control the temperature for our room, and at times it became a little stuffy. There was no chest of draws or cabinet for storing clothes so we lived out of suitcases for the stay. The staff were OK in general but a few were indifferent and one was downright hostile.
2024 年 5 月入住 4 晚

10/10 超赞

Junichi

满意：清洁度、员工和服务、住宿条件和设施
2024 年 5 月入住 2 晚

8/10 还可以

David

与家人及幼儿出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Excellent overall.
2024 年 4 月入住 1 晚

10/10 超赞

Luis Fernando Bustos

与家人及幼儿出行, 与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Everything was excellent!!!
2024 年 4 月入住 1 晚

10/10 超赞

Christopher

满意：清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 3 晚

8/10 还可以

Thomas

满意：清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 1 晚

8/10 还可以

Todd

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
Location
2024 年 4 月入住 2 晚

8/10 还可以

Dhananjay

与家人及幼儿出行, 与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Breakfast was very good. And the property is <10 min drive from key Edinburgh attractions..
2024 年 4 月入住 2 晚

10/10 超赞

Raymond

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Convenient to sites
2024 年 4 月入住 1 晚

10/10 超赞

Charley-Ann

满意：清洁度、员工和服务、住宿条件和设施
Excellent customer service
2024 年 4 月入住 2 晚

8/10 还可以

Colleen

满意：员工和服务，清洁度
The staff was good, it's a nice quiet area. The amenities did not blow me away, but the hotel was fine. The room service was pricey.
2024 年 3 月入住 2 晚

4/10 很差

Deepthi

与家人出行
不满意：住宿条件和设施，服务设施
Spacious Room, Great Food, but not family-friendly Stayed at Novotel Edinburgh Centre for three nights with my family, including a tween and a 5-year-old. The room was spacious and modern, but not suitable for families with small children. Separate toilet without water for hand washing was impractical for kids needing assistance. Lack of a hand shower in the bathtub made bathing difficult without getting ourselves wet. Additionally, no latch for privacy in the bathroom or toilet, coupled with non-opaque doors, made it inconvenient for families. Temperature control was inadequate, leaving us hot and uncomfortable at night. A broken fridge exacerbated the issue, emitting heat instead of cooling our food sufficiently. On the upside, the restaurant food was excellent with a variety of options for breakfast. Kids enjoyed the fun of cooking their own waffles. Staff were helpful and attentive. Overall, while the food and staff were commendable, the room layout and amenities were not family-friendly.
2024 年 4 月入住 3 晚

8/10 还可以

Christine

与家人及幼儿出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Very few parking spits at hotel, discounted parking 3 blocks away. No real loading zone.
2024 年 4 月入住 3 晚

10/10 超赞

Marion，New Orleans

满意：清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 2 晚

10/10 超赞

sam daniel

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Fantastic hotel,very convenient showers and toilet in separate rooms. Would stay again
2024 年 4 月入住 3 晚

10/10 超赞

O'Nea

2024 年 3 月入住 3 晚

10/10 超赞

Vanessa

与家人及幼儿出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Sehr angenehmer Aufenthalt
2024 年 3 月入住 4 晚

10/10 超赞

Rie

2024 年 3 月入住 1 晚

10/10 超赞

Jorge，PANAMA

与家人及幼儿出行, 与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
This isn't our first Novotel! We stayed twice some years ago in one in Madrid and loved it. So immediately selected this one and we weren't wrong! The hotel is amazing, clean, nice, perfectly located and the breakfast is spectacular. You can even see the Castle! There's a hop on hop off stop right across. Totally recommended! Oh also, bring a swim suit! Warm indoor pool!
2024 年 3 月入住 1 晚

6/10 一般

Sebastian

与配偶出行
满意：员工和服务
不满意：清洁度
kein Roomservice durchgeführt
2024 年 3 月入住 2 晚

10/10 超赞

Karin

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Schönes Hotel in guter Lage
2024 年 3 月入住 4 晚

6/10 一般

Keith

与家人出行
满意：服务设施，清洁度
Although this will seem negative, it really should just read as average. I probably won't stay here again as there are other better properties, to my taste, in the immediate area. This was definitely a corporate property. It seemed like every penny was being counted. No wash cloths, adds everywhere for bonus points for not using services. Pass cards and tokens needed to use various facilities, not just available with your room key. We requested additional towels and they were never delivered. I had to ask housekeeping for some off the cart. The staff was universally very nice, the facility was clean, so ultimately an acceptable stay but not exceptional. Also problematic was the ubiquitous perfume/deodorizing scents. Very irritating.
2024 年 3 月入住 2 晚

10/10 超赞

Ariane

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great overall experience! Only thing I would say was that some things in the room do need to be replaced, for examples the carpet did have multiple stains. Other than that, everything was great, I would recommend!
2024 年 2 月入住 3 晚

10/10 超赞

Dominic

满意：清洁度、员工和服务、住宿条件和设施
Very clean, knowledgeable and helpful staff, fun bar
2024 年 3 月入住 2 晚

8/10 还可以

Antonios

与家人及幼儿出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Excellent location allows to walk in all of the city. Good rooms. Good breakfast. Parking is available also but limited spaces and has EV charging which is a bonus.
2024 年 2 月入住 2 晚

8/10 还可以

ketan

与家人及幼儿出行
满意：清洁度、服务设施、住宿条件和设施
Great location
2024 年 2 月入住 1 晚

10/10 超赞

Karran

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Hotel rooms were a bit hot at night - but to be fair it was unseasonably warm in general for Scotland in Feb!! Lovely sized room and perfect location for a short walk into the city for adventures. Would have liked slightly warmer pool water but again that's very picky!! Would recommend to anyone else visiting!
2024 年 2 月入住 4 晚

10/10 超赞

Hector

2024 年 2 月入住 3 晚

4/10 很差

Samantha

与家人出行
不满意：服务设施，清洁度
We arrived a little early for the checking in and was told to take a seat in reception at someone from check on would call us at the allocated check in time. This didn't happen so at 3pm there was a massive influx of people so had to queue up for around 45mins to check in. When we finally got to the room, the it was dirty. Bits of skin on bed, dead fly's on window, brown stains on carpet. The bathroom was filthy. So we complained and was told that another room would be allocated. Another 30 minutes later we were given alternative room. But this was also just as bad. We went to the reception to complain that this was not good enough to be told there was nothing further they could do, but they would happily give us a refund and asked us how quickly we could get our bags together. Baring in mind this was a Friday evening just as the school half term holidays were starting, and we have a teenage son, so walking round the streets of Edinburgh on on Friday night with no where to go was not an option, so basically told to put up with it. This is definitely not a 4 star hotel. Do not stay here if there are rooms available else where.
2024 年 2 月入住 3 晚

8/10 还可以

Denise

满意：清洁度、员工和服务、住宿条件和设施
2024 年 2 月入住 1 晚

10/10 超赞

Claire

与家人出行
满意：员工和服务、住宿条件和设施、客房舒适度
Great location
Another lovely stay at the Novotel. We stay here due to its handy location, easy to walk everywhere and the pool for a bit of down-time for the kids. OK, its not a luxury hotel but if you get a decent price it's ideal for a family weekend break
2024 年 2 月入住 2 晚

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 2 月入住 2 晚

8/10 还可以

Anne

2024 年 2 月入住 4 晚

10/10 超赞

Lee Tapiwa

与家人及幼儿出行
满意：服务设施
Very good service
2024 年 1 月入住 1 晚

10/10 超赞

Nicholas

满意：清洁度、员工和服务、住宿条件和设施
Great place with a smaller family. Central location and breakfast were key.
2024 年 2 月入住 2 晚

8/10 还可以

Colette

满意：清洁度、员工和服务、住宿条件和设施
Central work a swimming pool
2024 年 2 月入住 1 晚

10/10 超赞

David

与家人出行
满意：清洁度、员工和服务、服务设施
The swimming pool is really great.
2024 年 2 月入住 2 晚

8/10 还可以

Lisa

2024 年 1 月入住 2 晚

4/10 很差

Rob

不满意：员工和服务，清洁度
2024 年 1 月入住 1 晚

8/10 还可以

Kerry

2024 年 1 月入住 2 晚

6/10 一般

Hiren

与家人出行
2024 年 1 月入住 3 晚

8/10 还可以

Jancika

满意：员工和服务，清洁度
不满意：住宿条件和设施
2024 年 1 月入住 2 晚

8/10 还可以

Mary

满意：清洁度、员工和服务、住宿条件和设施
2024 年 1 月入住 1 晚

10/10 超赞

Grace

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Great 2 night stay
Very clean and comfortable beds. Good location - 10 minutes walk to the Royal Mile and the Castle. Would recommend
2024 年 1 月入住 2 晚

8/10 还可以

Pat

满意：员工和服务、住宿条件和设施、客房舒适度
2024 年 1 月入住 3 晚