El Pedregal hotels in Playa del Carmen

"Upon arrival we were warmly greeted by the staff. We were also provided an upgrade to our room, which we were excited about! The room (swim-up junior suite), was very clean and spacious. The swim-up pool and balcony was beautiful and clean. We spent a lot of time sitting and reading there. All of the amenities and activities were clearly stated in the app provided to us. We spent 5 nights and found this to be the perfect amount of time to enjoy all that the resort had to offer. All the activities, such as volleyball and tennis, were very enjoyable. The evenings were always fun and exciting as there was live music every night. The food and drinks at the resort were above expectations and the reservation system for the reservation-only restaurants was user-friendly. We never had any trouble getting a reservation. Overall, the resort was amazing and the staff was fantastic. I would highly recommend staying here!"

"Property was very clean. "

"​If you are looking for a resort that perfectly blends luxury, culture, and natural beauty, Hotel Xcaret Arte is truly in a league of its own. It is a massive, stunning property, and I highly recommend staying for at least a full week to actually maximize the experience and enjoy everything available. ​The Culinary Experience ​The food here is on another level—all-inclusive is definitely the way to go because every meal feels like a premium experience. ​Tah-Xido: The Hibachi was absolutely amazing and a must-do for dinner. ​El Mercado de San Juan: While the variety is great, the desserts here were a personal favorite. ​The Service: Across every single restaurant, the servers were amazing. In fact, the entire staff was incredible; the housekeeping team, in particular, did a fantastic job keeping everything spotless. ​The Resort & Amenities ​The beauty of this resort is almost hard to describe. It is very large, but every corner is visually incredible and the amenities are top-notch. One of the coolest features is the art classes—being able to take a pottery or painting class right on-site adds a unique layer to the vacation that you don't find elsewhere. ​Excursions ​You cannot stay here without taking advantage of the excursions. The trips to Chichén Itzá and the cenotes were highlights of the trip—well-organized and breathtakingly beautiful. ​Final Verdict: It’s a beautiful, expansive resort with fantastic staff and world-class food. If you can swing a seven-day stay, do it."

"Necesitan cambiar los conectores de corriente, ninguno funciona, me costo mucho trabajo cargar mi celular"

"Meals at the buffets were all wonderful. 3 are open for breakfast and lunch. One is open for dinner. We could not book reservations at other restaurants but they only had -4 tables being used. Could keep beach buffet open for dinner and be able to make reservations at check in. Pool could be open till 2200 for adults. The rooms (jr suite) was large, cool, comfortable. Beyond expectations! The staff All fantastic! Cart driver Eric showed us how to get around. Playa and pools Fantastic!! Clean, lots of space. Snorkel by rocks. NO seaweed. Just lovely. What a wonderful place thank you for keeping the natural animals and fauna. Thank you for sharing it. "

"I would call it a boutique resort. Amazing location, very clean, very well maintained, staff were really helpful. Best food ever! I highly recommend it!"

"The resort was amazing. All the staff were super kind and very helpful. The food was pretty good. My favorite was the Yacht Club. They had something to do every day and night! Anything we wanted/needed, all we had to do was ask."

"This was our second time staying at Grand Sunset Princess and it did not disappoint. The resort has so much to offer and the staff couldn’t have been more attentive. "

"We lived our stay at ocean maya royal! The resort was the perfect size , they had so many activities and the food was great. The staff were super friendly and accommodating. Especially Viri who went above and beyond to make sure our stay was great!"