Puerto Plata Estatua de Gregorio Luperon Hotels

"Not good service "

"A couple things: There are actually 2 resorts here, so make sure where you book your room. You WANT to be booked at Tropical beach, NOT Confresi beach. This wasnt clear when we booked, so we were shocked to see Confresi was our actual destination, because the photos in the listing shows rooms from Tropical. 1st Night: our Confresi room, 20412, was ROUGH! Black mold on the lamp between the 2 beds, and in the washroom there was har everywhere! We took videos and photos, even in the tub! Went to complain at 9pm, they said they would send someone to clean it. After an hour, no one came, so we went back, and were told to wait until just past 11pm before someone came, went with us to look, and then agreed that it was disgusting, and that we should get a new room, so he gave us one right there. On day 2, people called us for breakfast, offering to drive us to our buffet venue, which was followed by an offer for a couple hours tour, where they try and convince you to buy timeshares in their villas. So simply tell them you are not interested in the tour. They will hasle you for the first 3-4 days, everyday someone new, asking you if you have gone on the tour yet. Just tell them no, or tell them you already went, thank you... I highly recommend the Italian restaurant. The mexican Tex Mex was ok. The Buffet gets boring, so I would recommend the other available restaurants. Staff was only nice if you tipped them. "

"The hotel is on a busy street. Half of the building is being renovated. There is some construction noise from around 8am. And there was noise from dogs barking during the night sometimes.The hotel location is close to the centro area, but nowhere close to a nice beach. The beach in Puerto Plata is an embarassment to the city and the country. Full of garbage.The staff were all very nice. the price per night is very reasonable. "

"The apartment was beautiful and centrally located. You could see the ocean out of the front windows and the mountains out of the rear windows. Communication with the host was excellent. I would highly recommend this property for people looking to stay in Puerto Plata."

"The appartement and the shared outdoor kitchen was brandnew and spotless clean and everything we needed was in walking distance. We recommend to bring ear plugs because it can be noisy during night, which is normal when you stay in town center. But the best was our super host Naémi! She helped us out with lots of informations and was extremely responsive when we asked for something before and during our stay. We can totally recommend the place if you want to explore Puerto Plata and stay in a safe place. "

"1. My room was not cleaned during my stay and my bed was not made. 2. Breakfast is not served until 8am IF the workers arrive on time. If they don’t, you likely won’t eat until 9am, which causes serious issues if you have early morning excursions. 3. There is not coffee available in common spaces or hotel rooms as advertised on the booking site, which means you have no coffee until the breakfast opens. 4. We also never found the advertised jacuzzi. 5. The showers were not great and did not function properly."

"Conveniently located, easily accessible and private, walking distance from beach front. Very clean and cozy and comfortable apartment. Wanted to extend my stay but unfortunately I couldn't on the app. Would definately recommend this location. "

"Great place to stay and relax. Quiet area, ample space in bedrooms, kitchen, living room, and dining room. Pool are is big. Manager is always available, very communicative, and on top of things. Would recommend it to anyone for a stay. Would stay again if given the opportunity. "