「Undergoing refurbishment currently, older parts and rooms very dated and run down. Good location for first time in London. Public transport bit out of the way, bring good walking shoes unless you plan on calling for taxi or Uber all the time.」
「The location is good.
However this is an old hotel, most of the lifts are out of service for my entire trip (8 days), and I was even trapped in the lift for few mins.
Besides, the housekeeper is impolite and he felt annoyed when my husband requested for the wrong item. 」