Search Apartments in Finger Lakes Region

"The hotel was updated and clean and the staff were very nice, friendly and helpful. I enjoyed the really nice gym. It had everything I could have wanted. I dined in the bar/restaurant. The service was attentive, but the food took a long time. The manager discounted my meal as a result, which I appreciated."

"The food is terrible and all food and drinks are overpriced. Got one drink and later got a bill for $31? The delivered breakfast has delivery fees tax and tip so it’s extremely expensive and is horrible quality of food. The biggest complaint I had was my sister called the hotel before I checked in to ask them to surprise me with something for my birthday. They did nothing and then she had to follow up multiple times just for them to give me something 2 days late upon checkout… just not what I would expect from such a highly rated hotel. It’s also disappointing to see that a girl staying a couple days before me had a great and special birthday experience but when I checked in I didn’t have the same experience. In fact they asked me the occasion of my stay at least 3 times. Definitely have had better experiences at cheaper hotels. "

"Lots of good things to order for breakfast Casino floor is spread out where you don’t feel like you’re on top of everyone Front desk staff is exceptional Room is meticulously clean "

"Breakfast buffet was simple but one can also order. Lovely old hotel with really nice room. Will stay here again!"

"Always good "

"Wish the hot tub was in use "

"Had 2 rooms, booked the 2nd on-site as we had more people in our party than originally planned. Both rooms were unable to use the deadbolt locks, they weren't aligned with the door frame at all which was very concerning and we didn't get much sleep as a result. Hotel was old and needed renovations but it was clean and the staff was very professional and nice. "

"I booked a larger room which I paid extra. Upon check-in i was not given that room. When I asked about it I was told I did not book a larger room. After showing them my confirmation they still did nothing. The next day I asked about it again and was told that they did not have those rooms do to construction. Not once did anyone offer to refund me the differance. The room is what you get for the price. Made the mistake of looking under the bed. There was two miss matched shoes and a pack of Razors plus other junk.So that tells you how well they clean. Once again you get what you pay for. Unfortunately my work does not give us enough money to stay in nicer places.... "

"Need comfy pillows and it’s a wonderful place to stay "