Florida Keys Romantic Hotel

"Beautiful resort, but we had roaches in our room. The manager did not appear to really care. "

"I stayed with my husband and two teenage girls. Staff was friendly. Property is older but maintained well. Our room was spacious and beds were comfortable. We took out kayaks in the morning and paddled around the bay. Beach was clean and in walking distance of restaurants. Overall we had a very nice time!"

"Clean rooms, friendly staff, breakfast had plenty of options to satisfy everyone, convenient location and quiet"

"Beautiful, luxurious tropical resort of gorgeous beachfront. Ocean suite was simply beautiful. Staff attentive and lovely. "

"The check-in experience at this hotel was shockingly poor and completely unacceptable. We booked through Hotels.com, where the reservation was presented as fully prepaid, and our card was charged accordingly. However, upon arrival, the hotel insisted that the booking was not prepaid and refused to let us check in, citing a “policy” they claimed was posted online. It wasn’t—there is absolutely no mention of this policy anywhere. This is not the standard Hotels.com experience, and the disconnect between what was charged and what the hotel claimed created a completely unnecessary situation. What followed was over 30 minutes of frustrating back-and-forth with staff who showed little interest in resolving the issue. They insisted they had sent an authorization form via email, but it turns out they had mistyped the email address and sent it to the wrong person. Despite this clear mistake on their end, they were unwilling to take responsibility. When we attempted to escalate the issue, management—specifically Michaela Roberts—was dismissive, rude, and entirely unhelpful. There was no effort to apply common sense or basic hospitality standards. By the time we were finally allowed to check in, the experience had already ruined a key part of our stay—we missed the sunset we had planned our evening around. Overall, the hospitality here felt like a zero out of ten. Completely disappointing."

"Clean, comfortable, nice balcony"

"Beautiful,relaxing and lovely property! "

"Great staff! Beautiful property!"

"Yes and yes"