Hamburg German Customs Museum Hotels

"Uns hat an der Rezeption ein junger männlicher Manager empfangen. Er war sehr angenehm, freundlich und höflich. Wir durften früher in unser Zimmer einchecken. Da wir zum ersten Mal in dieser Stadt waren, haben wir sehr viele hilfreiche Informationen bekommen. Nach dem Check-out konnten wir unser Gepäck noch für ein paar Stunden im Hotel lassen. Wir kommen auf jeden Fall gerne wieder. Vielen Dank für den herzlichen Empfang."

"Very good spread on breakfast menu.Lots of choices though maybe a little bit pricey but worth it.Included minibar a plus.Room always clean. Close to walking distance attractions. "

"Beautiful property. Spacious and bright rooms. Very comfortable bed! Laundry and gym available in the basement. We had a greaw view from our room in the 4th floor. It's our second stay at this property! I wouldn't stay anywhere else when visiting Hamburg. "

"Great hotel with great location"

"Ausblick"

"All around excellent experience. Friendly welcome to the hotel, speedy registration, comfortable room, very nice breakfast and supper, great staff. What’s not to like?"

"Incredible location to explore from. Hotel was perfect. We had our parents and our toddler at the hotel with us and it was great for all our needs."

"After our stay here the Inercity Hotel in Hamburg is one we would avoid in future. The check in area looks more like the reception for an office block and compares poorly to most of the hotels we've stayed in. They advertise a free local travel card which, when I stayed at another InterCity in a different place, was an actual card. This time I was informed that a QR code needed to be scanned and the hotel's loyalty scheme joined - at which point I gave up as I had no inclination to join the loyalty scheme or mess about trying to scan a code. When we got to the room and tried to log on to the hotel wi fi you again had to join the hotel loyalty scheme before being able to access the WiFi. Definitely not impressed. The bed was on the small size for two us (and I am slim) and had just two flat pillows. We encountered one of the hotel staff on our way out and requested two additional pillows but these never materialised. The television initially seemed to offer a number of channels but further investigation revealed most of them to be cable stations which could not be accessed. We were unable to find any sport or music channels. It was impossible to get an undisturbed nights sleep as the air conditioning/heating vents would periodically make strange noises even though the heating/fan did not appear to be switched on in the room."

"Terribly overpriced, even for Hamburg. "