Detroit Great Lakes Crossing Outlets Hotels

"The kitchen was not great. No microwave, had expresso machine we prefer coffee pot or kuerig they did bring after asking twice. No dish towel or dish soap ect. Pretty sparse."

"Beautiful facility. I celebrated my birthday in the Jefferson Ballroom with family and friends. I was satisfied with my hotel room; however, there was a fire drill at 3AM and we had to evacuate. We had to walk down the stairs from the 10th floor to find out it was a false alarm. We had a hard time falling back asleep and then it was time to fall asleep. We did not really get to enjoy our overnight stay. It was a waste of $$$. However, the Radissson Southfield is a nice Hotel."

"Clean room and wonderful customer service from everyone! "

"The room, the environment the staff, for it to be my first experience it was pretty good!"

"Breakfast was excellent. Staff very nice"

"They are newly open but have work to do. Breakfast not well stocked or managed. Rooms not cleaned and when cleaned done half way. Under staffed maybe? "

"The staff were super friendly. Everything was clean and neat. The breakfast was delicious! "

"Beautiful hotel in Birmingham, an upscale area With restaurants and shops. I would call the Townsend a 4.5 hotel, not quite a Ritz, but way above a nice Marriott. The bed was the most comfortable bed ever, the staff responsive, the room well designed and the bathroom lovely. The shower was not strong. "

"My stay was excellent and customer service was top tier. "