Higashiagatsuma hotels from HK$325

"Great quality food and Onsen. Very clean and staff was very friendly and helpful. The location is great as it is a quick walk to the Yubetake and main shopping street. We got new yukata and night clothes each day. "

"We came from Nagano and had been staying at the Mercure Matsushino resort hotel, and it was terrible. The Hotel Rosso was such a relief, everything was new and clean and in good condition. Even the food quality was so much better. I was so relieved at the upkeep and quality of the Hotel Rosso. I highly recommend staying here. "

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"Room space and amenities. Housekeeping was excellent. Very nice bar. Staff were friendly even with limited English. Enjoyed the private bath. Great location near to old Karuizawa street. Quiet luxury to sum up description of this boutique hotel."

"Clean rooms, nice staff, many restaurants. Super convenient for skiing "

"Room and property old, needs updating. Room draughty. Staff ok."

"What a beautiful hotel with nice location near the forests! Amazing staff which are always so friendly and helpful! While the Onsen are a great endind for each day! "

"The room was different from the photos shown online. The layout was not the same nor the furniture shown. However it was clean and had all the basic amenities. My room was on the first floor and the people upstairs could be heard very easily walking around at night which was a bit loud. Besides that was okay, staff were friendly. "

"Great stay. I booked a room with open air bath and it came with the access to the executive lounge for afternoon snacks and drinks. Snacks, beers and wine. The snacks there was amazing. Coz I booked two consecutive nites, they gave us access to the exclusive public bath, less ppl and with more privacy. The room was so clean and the staff were excellent. I was impressed by a staff Jaing, she was so helpful and always so enthusiastic and ready to help all the time when I saw her at the reception - check in and check out and when she was working at the executive lounge. The cleaning team was doing an excellent job. All of these made my stay so wonderful. "