伦敦上议院附近酒店

"Good"

"地點遠主要景點不是太近，樓下有tesco是絕大優勢，有一位女職員很友善，另一位男職員比較欠缺耐性"

"Nice staff, with one wonderful birthday trip."

"房間很乾淨，只是擺了兩張床後，空間變得很小，沒有收納空間。服務人員人很好，我半夜抵達時，他還幫我開門，給我房卡，告訴我房間位置及早餐時間。房間內有水及餅乾，可惜蘋果有點爛掉了。房間有暖氣設備真好，外面氣溫只有6°C，非常冷。"

"We stayed at this hotel for ten nights, and the overall experience was extremely disappointing. On the very first night, we noticed that the air conditioner was making loud and disturbing noises. Despite reporting this issue to the hotel several times, no effective solution was provided. It was not until the seventh day of our stay that we were finally allowed to change rooms. However, the new room was poorly prepared and lacked several basic amenities — one set of towels was missing, there was no hairdryer, no dish sponge, and no oven mitts, all of which had been provided in our previous room. Although the missing towels were replenished promptly, the absence of a hairdryer was completely unacceptable. I only discovered it after washing my hair late at night, and when I contacted the front desk, I was told there were no spare hairdryers available — not even the one from our previous room, which had already been assigned to new guests, even though its air conditioning issue had not yet been fixed. It is difficult to decide which is more concerning — assigning guests to a room with a broken air conditioner, or not having enough hairdryers for all rooms. The next day, the hairdryer was eventually delivered, but it was hidden inside a cabinet, and I had to search for it myself. Why not simply place it on the table or sofa? There was more than enough space. As for the remaining missing items, they only arrived after I repeatedly contacted the hotel via WhatsApp — three or fo"