海斯海斯游泳池附近酒店

“Room was lovely. Felt that the bar service was quite slow. Toilets in reception area were in a terrible state on arrival and even worse the following morning - definitely needed to be clean on a more frequent basis. Had drinks in The Snug which was a lovely space but dirty tables and crumbs on the floor. Not what I expected from a four star hotel. Would stay at the hotel agdd as in but they definitely need to up their game.”

“Really enjoyed staying in the room that was on 2 floors. Great view of the sea. Room was OK. needs updating as does the rest of the hotel. The lift is very small. Could only get 2 small people in it. Not much room for anything else. Great Indian restaurant inside the hotel. Highly recommended that. Great location just needs updating. Great staff.”

“Very clean room with plenty of tea making facilities and lots of hot water, fluffy towels and a comfortable bed. Helpful full length mirror in bedroom. Some of the communal areas look a bit tired, but staff welcoming and room was great for my needs (staying overnight in area ready for family get together). Great location for Hythe and walk along seafront short drive away.”

“Friendly helpful staff. Good size room and clean. TV didn't work, it kept losing its signal and the toilet was hard to flush.”

“Room was clean and comfortable. Breakfast was adequate. Would use again as it was an ideal stay near the theatre.”

“Everything”

“It was ok... the property is nice, but for what we paid you hoped for a bit more.”

“Amount of things supplied, didn't really need half the stuff we took. Excellent flat. Well equipped. Nice set up. Bonus bottle of wine. Lovely views. Apart from stairs everything was perfect, even stairs I coped with. Can't praise it enough.”

“See view for room, but breakfast maybe need more different types of food provided egg or pancakes. The staff is nice. ”

“遇到很糟糕的邻居（吸烟并且吵闹，还来敲门），但是前台服务态度非常好，也有安全保障。”

“Hotel is not fit to house a dog. Blood and semen on the bed, bed made out of wood, exposed electrics, shower door that doesn’t close. Half the building had pigeons flying around inside which we seen as we pulled up. All was reported to reception and asked for a refund, which was refused. We left and booked another hotel! After 2 hours of phone calls to hotels.com they agreed to refund for our booking. ”

“I would like to ask for a full refund really but I know I won't get one. We were left in property on our own and told to lock up when we come and go. The sheets on the beds were dirty. Bathroom dirty. Tea and coffee in the room but no milk. We left at half 4 in the morning with little or no sleep at all. Terrible place ”

“Decent room but bathroom needs improvement We recently stayed at Rocksalt Rooms in Folkestone. The room itself was comfortable and nicely appointed – we had no issues there and enjoyed the location right by the harbour. Unfortunately, the bathroom was a real letdown for a longer stay. The shower left the floor and toilet completely soaked every time, and the sink was far too tiny, which made daily routines awkward. These issues made the bathroom impractical, especially given the wet-room style……

“easy check in and check out,near the beach.”

“Great staff, every room different my go to place in that part of Kent.”