Ashbourne Ilam Park Hotels

"Excellent location and value for money. Really pleasant reception/staff in general. Great for kids "

"The whole experience was just great, lovely staff,great food,clean lodgings and close to Alton towers "

"The cottage is in need of a deep clean. The bed around the mattress was filthy with dust, hair and cobwebs underneath. The same behind the bedside cabinets. The vinyl sofa in the lounge smelt like a regiment of overweight sweaty men had spent a few summers sitting on it and gently marinating the vinyl until it stunk of stale sweat. We had to disinfect the entire thing with spray. It still smelt bad afterwards. One for the local tip I would suggest. "

"The staff and the breakfast were amazing however the rooms have no shampoo (body wash is not going to do it for me), no lotion, no tissues and no phone. No phone makes it extremely difficult for overseas visitors to contact reception. Even the charming lady on reception who confirmed that these amenities were not offered in the hotel states that they were a budget hotel ‘but maybe not - we are quite expensive’. "

"Beautiful hotel and service "

"Amazing mini spa I missed on last stay, great and huge Bath. Lovely staff and good food. "

"Great location… good parking and generally very nice. "

"a nice place to stay "

"An amazing stay for people visiting Peak District. Rooms are fairly clean, very helpful and polite staff. Breakfast was good at a reasonable price. Overall I recommend it. "

"Lovely comfortable room - great food and beer"

"Comfortable room, great base for walking."

"Booked a one night stay to extend another hotel stay close by so we could do the Churnet Valley rail trip. Had a comfortable stay, everything very clean & comfortable. Was a little disconcerted to find we were actually staying in the house with the owner, an unknown experience for us. Julie was very friendly & helpful. Really appreciated the cold bottles of water we were given and the brunch bar."

"Hotels.com with the hotel have some payment issue. When I check in the hotel front desk staff said that i need to pay for this trip, however, I already fully paid when i booked the hotel. After check and clarified she confirmed already received my payment. And I called to Hotel.com the staff request me to pay again for the hotel and refund my previous payment with Hotel.com due to some payment issue between Hotel.com and the Hotel. But is it the issue of customer why i have to do that. Also...

"Nice hotel.clean room.Parking a bonus."

"Had a lovely stay. Rooms very clean. Staff pleasent. Enjoyed the spa facilities and food very nice. "

"Lovely location, rooms were clean , good food in pub ."

"The property was cold and the device to set the temperature seemed to be out of battery. It was somewhat hard to find, and when we entered there was a vacuum cleaner sitting in the hallway. Parking can be hard to find, and the owners' emails seemed to be automatic and not responsive."