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"Check‑in was fine, but the front desk staff was not friendly. The room had only one very small hand towel and no hair dryer. When we went to the front desk to request fresh towels and a hair dryer, the manager was unprofessional and dismissive, responding with, ‘What’s the problem?’ We were told that housekeeping would deliver the towels, but they were never brought. We also did not receive a hair dryer; instead, we were told we would have to use one immediately and return it. Overall, I did not have a good experience."

"Room had a great desk, big chair for relaxing, and a very comfy bed. "

"The property is undergoing remodeling. However, the bedsheets were dirty (stain) the bathroom was dirty not properly clean. The towels were also dirty. Other guests were smoking on the non-smoking area. The room was big and there was plenty of open space to place our luggage. "

"An amazing stay. Clean room, comfy bed, clean bathroom. Thin walls. Good breakfast. "

"Room had a great ocean view even though it said partial ocean view. Lovely property. Room was clean, staff very hospitable. FYI cell service doesn’t work at all around much of Big Sur and neither does WiFi. "

"Room was fine. Sort of impersonal hotel. "

"The beds were ok, but there were stains on the towels and the tv didn’t work "

"Very warm and responsive host who happens to be a 4th grade teacher. The accomodations could use a little more TLC. Fair value for what was offered."

"This is a great place and the host was amazing. We had an issue with the water and he took care of it right away. The ranch property is beautiful and in a super location. The home is welcoming and comfortable."