I had a request that was passed on to the manager on duty and the manager did not come to the front dest to discuss. Either an over worked manager or incompetant.
Larry
2025 年 6 月入住 2 晚
10/10 超赞
Nabilla Adysa
2025 年 7 月 13 日
满意:清洁度、服务设施、住宿条件和设施
was a great experience!
Nabilla Adysa
2025 年 6 月入住 2 晚
10/10 超赞
Michael
与配偶出行
2025 年 7 月 12 日
满意:清洁度、服务设施、住宿条件和设施
Ill start with first impressions. We booked an airport transfer through the hotel. We were met exactly on time. The shuttle was new and smelled great. We were handed a cool minty towel and a bottle of water when sat down snd headed to the hotel. 15m with little traffic. Compared to Bali it was a nice respite. Check in was smooth with a nice welcome drink and very friendly staff. The hotel is one big view. Anywhere you stand you have amazing views of the bay. Our room was clean, spacious and smelled like flowers. The next day we had a well organized tasty breakfast. Egg station, fruit bar, crepe/pancake/ waffle station, noodle. The pastry's were fresh and the croissant melted in your mouth. The gym has new up to date equipment and attended so fresh towels and water. The hotel itself is spotless. The pool is perfectly located with a swim up bar. The kids pool is separate and away so mellow with nice music that was just the volume. It was the staff that put the cherry on top. So nice and genuinely warm. Very professional and attentive. The restaurant on site was top notch like the entire program. Thanks for such a great experience.
Michael
2025 年 7 月入住 2 晚
10/10 超赞
Ian,Mississauga
2025 年 6 月 28 日
Ian
2025 年 6 月入住 3 晚
8/10 还可以
Erin
与配偶出行
2025 年 5 月 26 日
满意:员工和服务,清洁度
Hotel is beautiful, but still lacks basic customer service details. We inadvertently left our “do not disturb” on for entire day while we were diving, so no housekeeping came (understandably.) However when we asked for potable water, they never brought it, nor when I asked for housekeeping to come later they never did. Soap was out in women’s pool bathroom, and breakfast was meh; mostly Indonesian dishes and the pastries were stale. The location is great and the design of the hotel is stunning, so has potential once they get the details down.
Erin
2025 年 5 月入住 2 晚
10/10 超赞
John
2025 年 5 月 3 日
满意:清洁度、员工和服务、住宿条件和设施
Perfect other than the loud thumpy music by the pool
John
2025 年 4 月入住 2 晚
10/10 超赞
stuart
与配偶出行
2025 年 5 月 3 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
This one of the most stunning hotels we have ever stayed in. The staff were incredible and food was fantastic.
They have a location that is unequaled for its view. I know this post sounds a little fabricated, but i promise you it isn't. When we opened the drapes to our balcony my wife burst into tears over the view.
If i had any negative comments it would be lack of entertainment during evening. But if you are going there to be romantic, who cares!
5 stars all the way!!
stuart
2025 年 5 月入住 2 晚
10/10 超赞
Priska
2025 年 5 月 2 日
满意:清洁度、员工和服务、住宿条件和设施
Beautiful Hotel, amazing view of ocean, very clean, amazing breakfast and the staffs so so friendly and helpful, will stay there again if we visit Labuan Bajo
Priska
2025 年 4 月入住 1 晚
10/10 超赞
Husna
团体旅客
2025 年 4 月 23 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Best sea view and quiet. Not far from dining options outside. Staff service was excellent.
Husna
2025 年 4 月入住 4 晚
10/10 超赞
Jessica
2025 年 4 月 22 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Wonderful hotel, still areas under construction (no noise noted ever). The toilet seat and around the sink hole were a little bit discoloured, but literally everything else about the property was perfection, very clean, absolutely lovely atmosphere. Incredible staff who truly pamper you. I had the most incredible stay and would likely go back if I returned to Labuan Bajo.
Jessica
2025 年 4 月入住 2 晚
8/10 还可以
Jae Hyung
与家人出行
2025 年 4 月 22 日
满意:客房舒适度,住宿条件和设施
일부시설은 여전히 공사중입니다.
Jae Hyung
2025 年 4 月入住 3 晚
10/10 超赞
Roch
2025 年 4 月 19 日
Roch
2025 年 3 月入住 3 晚
10/10 超赞
QUAN
与配偶出行
2025 年 4 月 17 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The staff goes above and beyond to make sure everything you could want is available. Denis even made arrangements so we could have a packed breakfast since we had to leave earlier for our excursion. We stayed in the overwater villa watching sunset. It was perfection. Truly we didn't want to leave our villa. The hotel does have other lovely pools and chill areas. The restaurant served great food. Kayaks, paddle boards, snorkel equipment also available. Def would recommend and stay again.
QUAN
2025 年 4 月入住 2 晚
10/10 超赞
Jessica
2025 年 4 月 14 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
A very peaceful place!
This hotel just opened and has so much potential! The staff were really friendly (shoutout to Agnes on the front desk) and were a huge highlight.
The rooms are facing the sunset - what a joy to sit on the balcony and watch the sun go down after a day of snorkelling. The views are AMAZING!!!!
Rooms are nice and big, very clean and modern - shower pressure is great and temperature is fantastic.
The food was great, lots of options at the breakfast - and two pools to choose from.
The hotel is less than a 10 minute taxi away from the airport (they can arrange a taxi for you - around 100k IDR one way).
Also the activities down at the beach (kayaking, stand up padelling and snorkelling) are all free. That's great.
A very peaceful place.