Lanai Spa Hotel

"The resort was clean and well maintained, the staff were friendly and went out of there way to meet our needs. It was more than a stay, it was a cultural experience! "

"This was our second time here. It is a beautiful property in a heavenly location. The staff is kind and attentive. It’s a great place for families. We will return!"

"I recently stayed at the Hyatt Regency Maui Resort and Spa and overall had a great experience. The resort is beautiful, with amazing views, well-kept grounds, and a peaceful atmosphere that truly reflects the spirit of Maui. The buffet breakfast was a highlight. The food was fresh and varied, with tropical fruits, pastries, and hot items that made each morning feel special. Even without made-to-order omelets, the quality was excellent. Valet parking stood out as well. The staff were friendly and professional, often asking if we needed help with luggage rather than just taking it, which felt thoughtful and respectful. That said, the valet process itself was inconvenient. Instead of linking cars to room numbers, they use a random number tied to the key. If you do not have it when calling down, they cannot retrieve your car, which caused some frustration. While most of the staff were polite, the overall service did not quite match the VIP-level warmth I have experienced at other Hawaiian resorts. I usually feel more genuinely welcomed elsewhere. Still, the resort has a lot to offer. With a few improvements to service and guest experience, it could easily be a top-tier stay. I would definitely consider returning."

"This property was simply amazing. I was close enough to all of my friends, but still had my own space. Everything was clean & immaculate. Right by the beach and also had 2 pools/ hot tub. I can’t wait to come back. "

"Very friendly "

"Check in was nice and easy, the VIP through Expedia was nice because I received chocolate macadamia nuts and shell leis on arrival, I think my room was upgraded because I don’t remember booking a full kitchen but I got one and in room laundry which was super nice. The property was full of plants and birds singing all the time, the grounds were lit up at night with a beautiful view. We did meet some owners there"

"Property location was perfect for beach access and a short distance to a shopping space with many great shops. "

"Did not like that EXPEDIA DID NOT INCLUDE TAXES, RESORT FEES AND MISC FEES THAT EXPEDIA KNEW ABOUT...."

"The location was great, with easy access to the beach. Groceries are available at the nearest mall for those preparing meals in kitchenettes."