Chalets in London Borough of Harrow

"Loved it and the location"

"Good hotel and experience, central location"

"Property was amazing from check-in to check-out. I stayed there 1 week in the Superior King room, and it was super spacious, nice bathroom with heated floors and towel rack heater. Awesome huge king bed that was very comfortable. Came with complimentary: minibar, sodas, waters, snacks, candies. Staff were extremely kind, including the breakfast staff as well, and the included bkfst was really great as well. I was very impressed with the property itself, very close to Victoria Station, so easy access with all trains and underground, as well as Buckingham Palace. Very Centrally Located to everything. Will stay here again when returning to London."

"When I come back to London, I will definitely stay here. Things you cannot beat. 1. Location. It’s a .22 mile walk to Paddington Station, which can get you anywhere in the city quickly 2. The staff. The staff were completely top-notch….attentive, friendly. 3. Cleanliness. The property and room were always immaculately clean 4. Pricing. You won’t find a better deal anywhere in London for the location and the quality of hotel. Especially with breakfast included! Other tidbits The breakfast staff were very friendly and attentive, the breakfast itself is somewhat unimaginative, but it does get the job done. Coffee, tea, eggs, beans, toast, mushrooms, tomatoes, fruit salad, porridge…etc. Certainly a good way to start your day and mitigate the expensive cost of food in London. Things some might complaint about, but we didn’t really care.(and neither should you.) The lift/elevator runs painfully slow slowly. This is an older constructed building, so the walls are very thin and you can hear everything going out in the hallway. Didn’t bother us, but it might bother you. There is no air-conditioning but ample heat. We were here in March so air-conditioning wasn’t an issue for us There was ample hot water in the shower and the water pressure was adequate. There is a small bar and sitting area and safe deposit boxes are available. "

"The room was really lovely. It was very quiet, as our room wasn’t near any others. The towels were huge and fluffy, the soap had a luxurious scent and the shower was roomy. There were a few dings on some corners that could use a bit of fresh paint. Maybe the bathroom door could use an updated lock. But that’s only because as a landlord’s wife, I notice these things. "

"Great location, very modern and cozy. Rooms very open and comfortable. Amazing staff. Lots of option like the rooftop"

"The Drey Hotel was the worst hotel I have stayed in since using Expedia to book my travel. This was my first time traveling outside the country to London, UK, and my experience at this hotel was extremely disappointing. When I arrived, the concierge informed me that the room I booked online was not the room I would be staying in. They said it was only a “category” room and that I would receive something similar. However, the room they gave me was far from what I had booked. I was later told that the room I reserved had been given to someone who arrived earlier than I did. I explained that I had traveled from the United States and that the time difference made my arrival later. They told me that I would receive the correct room the next day and that the manager would upgrade me in the morning. Unfortunately, no one ever came to follow up. When I went to the front desk to speak with the manager, he told me that he would not be changing my room and that the bunk beds I was given would be sufficient. His response was rude and arrogant. To make matters worse, there was no hot water for the remaining two days of my stay. Overall, the experience was a nightmare. I would like to request a refund due to the poor service and unacceptable conditions. This is my first time writing a review, but I feel it is important to be honest so that others do not experience the same treatment that I did."

"Great location, brilliant rooms, varied breakfast"

"The gym was dark and could be cleaner. Some broken equipment "