Extremely disappointed in our stay here. We rented 2 side by side rooms and one of the rooms where my girls stayed in had some kind of a weird moth infestation. My niece woke up with about 10 bites on her leg. We discreetly brought it to the front desk's attention and we met the manager up in the room. He promised to move the girls to their best room and we would be told where to go when we got back from our day out. They ended up just moving the girls to the other side of our room. No discount or apology. The continental breakfast was fine but the dinner was disgusting. Not exactly the best area of London. The only highlight is that it was close to the train station for escape.
kenneth
2024 年 5 月入住 2 晚
10/10 超赞
Joe
2024年05月17日
满意:清洁度、员工和服务、住宿条件和设施
Nothing to complain about, 1 night stay. Was more than sufficient for my needs.