When I went on your website one of the filter criteria was 'breakfast included' hence I chose this hotel. There were even photos included showing breakfast foodstuff. However, the rather surly (male) receptionist was adamant that breakfast wasn't included. I asked if we could purchase breakfast in the hotel only to be informed that they don't have the facilities!! (despite photos to the contrary. The wallpaper in the bedroom (which was small) was peeling off, the fan was on a chair (no room for it to go anywhere else!) and the TV didn't work. I could go on about this hotel but I think you get the gist.
Jude
於 2025 年 6 月住了 1 晚
6/10 一般
Colin (Cardiff)
2025 年 6 月 16 日
Close to Heathrow airport. Not many shared bathrooms for the number of rooms
Colin
於 2025 年 6 月住了 1 晚
10/10 優異
cheryl
2025 年 6 月 2 日
cheryl
於 2025 年 5 月住了 1 晚
4/10 欠佳
Miranda
家人同遊
2025 年 5 月 31 日
讚好:職員與服務
不滿:整潔度、設施服務和住宿狀況
surrounding area is very dirty
the rooms are very small
it really only suit someone who is staying for 1 night
Miranda
於 2025 年 5 月住了 1 晚
6/10 一般
Aidan
商務旅客
2025 年 5 月 16 日
讚好:職員與服務
不滿:整潔度
Not the best
Aidan
於 2025 年 4 月住了 1 晚
8/10 不錯
Baburao
2025 年 5 月 14 日
Baburao
於 2025 年 5 月住了 1 晚
10/10 優異
Sumit
2025 年 5 月 9 日
Good
Sumit
於 2025 年 5 月住了 1 晚
10/10 優異
Anmolpreet
2025 年 5 月 1 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Excellent
I have very wonderful stay they have all the facilities in the room and have a very clean and neat room
Anmolpreet
於 2025 年 4 月住了 1 晚
8/10 不錯
真實旅客
多人同遊
2025 年 4 月 26 日
讚好:職員與服務
不滿:住宿狀況
Helt perfekt for oss 2 venninner som trengte et sted å sove i nærheten av southall.
Veldig sentralt. .Man får det man betaler for.
真實旅客
於 2025 年 4 月住了 1 晚
10/10 優異
Andrew
2025 年 4 月 24 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great rooms and staff in the heart of The Broadway
Andrew
於 2025 年 4 月住了 1 晚
8/10 不錯
Joy (Charlotte)
2025 年 4 月 24 日
讚好:整潔度
Joy
於 2025 年 4 月住了 1 晚
2/10 很差
Mehnaz
家人同遊
2025 年 4 月 15 日
不滿:整潔度、職員與服務、設施服務和住宿狀況
Receptionist was rude. Room was dirty and ants bugs on bed. Couldn’t sleep well due to room being dirty and ants on bed and carpet
Mehnaz
2/10 很差
Mehnaz
2025 年 4 月 15 日
不滿:整潔度、職員與服務和住宿狀況
Ants on bedding’s
Mehnaz
於 2025 年 4 月住了 2 晚
2/10 很差
Mehnaz
2025 年 4 月 13 日
不滿:整潔度、職員與服務和住宿狀況
Bugs and Ants in room, parts of my skin has marks due biting caused by ants , couldn’t sleep and didn’t use room. Advised receptionist about problem and not used room, this is risk of health and safety
Mehnaz
於 2025 年 4 月住了 1 晚
10/10 優異
Hunny
2025 年 4 月 12 日
Hunny
於 2025 年 2 月住了 1 晚
10/10 優異
真實旅客
2025 年 3 月 23 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
真實旅客
於 2025 年 3 月住了 1 晚
4/10 欠佳
Tejinder Paul
2025 年 3 月 21 日
不滿:整潔度、職員與服務和住宿狀況
Beds and furnishings need to be changed
Tejinder Paul
於 2025 年 3 月住了 1 晚
2/10 很差
Thavachelvan
2025 年 3 月 15 日
不滿:整潔度、職員與服務、住宿狀況和客房舒適度
Worst Experience – Never Again
I had a very disappointing experience at this hotel. The receptionist could not understand English and was extremely rude. His behavior was unacceptable and made the check-in process frustrating. The room had a terrible smell, making it uncomfortable to stay in. Unfortunately, I had no other option but to stay for the night. This was one of the worst hotel experiences I have ever had, and I would not recommend this place to anyone.
Thavachelvan
於 2025 年 3 月住了 1 晚
8/10 不錯
Richard
2025 年 3 月 10 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Overall a good stay, unfortunately the window would not close fully so a little noisy but would stay again