Lucea Romantic Hotel

"We would not stay here again. Half the staff is rude and unhappy. Gave us a hard time about stocking the fridge. Refused to stock in one day. Didn’t leave coffee 2 out of 4 days. Overall not happy with the hotel at all"

"Overall a nice trip, some of the small touches like fresh cut coconut to drink at the beach, jerk chicken bbq served at the beach. Service overall was good but just felt the service level never felt exceptional other than Zahire the server who always went above and beyond with a genuine care to elevate our experience. The area of the hotel that truly is an opportunity is the very indifferent front desk. When your flight is canceled and you need to extend your stay even if you don’t have the availability show some empathy and try and help the guest and not just tell me you don’t have availability. Nonetheless a nice visit but would consider another brand in the future. "

"Even though I paid more for a beachside junior suite upon arrival to the property I was informed I would be issued a garden view and beachside does not mean you will be able to see the water just that the room faces that direction. I also requested my two rooms be connecting or close to each other instead they booked us into two separate villas over 100 yards from each other. To correct the staff worked overnight to find us two rooms next to each other in the same villa. However, it required I move out of my room by 11am and was not able to move into the other room until 10pm. That's almost 12 hours without a room and all of us crammed into one room. Rooms were not cleaned instead they were just tidied up. The first room we checked into still had a razor and soap in the shower. Daily our room was straightened up but not cleaned. The baby had an accident on the bed, instead of changing the cover they flipped it over. I really tried to give them grace given our stay was only 6 months following a major hurricane. They charged us full price but only gave us half service. Property is not handicap or elderly friendly, no elevators, long walks to restaurants or rooms, golf carts seem to only run to move luggage of guests checking in/out. Food was subpar, there is a disconnect between concierge and the restaurants, 4 out of 5 days my dinner reservations were wrong. JUST A BAD TIME!! Do not waste your money."

"The Grand Palladium Jamaica Resort & Spa was a very good value for the money. It truly was all inclusive and offered many, many specialty restaurant as well as several buffet restaurants. They also had a sports bar that served food about 20 hours a day. Entertainment options at night were plentiful and if you like late night dancing that option was open every night into the wee hours of the morning. The pool and beach areas had plenty of seating no matter what time you arrive but of course in the morning was the best time for prime locations. My adult daughter and I had a great vacation!"

"Staff were very nice and polite. Loved the energy and experience. We will be back!"

"Staff slow, most very nice, couple rude ones"

"RIU Palace Adults only is my favorite place to vacation. Staff is amazing. Genuinely kind, authentic staff who are fun, remember you, interact well, make you feel welcome, comfortable and valued. Laid back environment perfect for relaxing vacation. "

"People are allowed to mark beach chairs by simply leaving their towel clips on the back of chairs. All the best spots are taken the night before."

"Stay for 4 nights and it was great. Definitely worth it ."