Shanghai Mercedes Benz Arena Hotels

"The property is clean and in a great location, the communication was a bit difficult,"

"Excellent breakfast"

"Hotel was decent, nothing special. Breakfast was ok - not fresh for sure. I was there for 1 week and it was the same everyday, I could tell it wasn't fresh. Only fresh thing was the guy making egg omelette. Surprisingly hardly anybody at the hotel spoke English. Very difficult to communicate, I didn't expect it as you would expect a high end hotel to. I personally wouldn't pay all that money to come here again, would rather pay less/half and go elsewhere. It was my 1st time in China/Shanghai. If I had of known it would be been like that then I would have rather stayed elsewhere and saved some money. As I've mentioned it wasn't anything special."

"The hotel staffs were extremely helpful and nice! Especially the doormen were super nice with the taxi and handling the luggages. When we called Didi, they talked to the Chinese drivers and explained everything. The hotel was very close to the Yu garden and the metro station."

"Nice hotel, beautiful lobby. Great breakfast and nice rooms. I wish the staff would speak a bit better English. That would help our foreign visitors a lot."

"Excellent location, good breakfast with a lot of options, very clean, attentive and caring staff, excellent concierge support. Within 5 minutes walk to two metro lines and in the heart of the vibrant upscale Xintiandi area, nice walk to parks, and the TianziFang neighborhood and shopping "

"Great staff at hotel good levels of English spoken. Good selection of food and drinks. Nice area of Shanghai short metro ride into main tourist area and the power station is close by showcasing modern art. Also a great bar near by call the Tiny bar very welcoming and friendly to all customers "

"The location is excellent, very close to the Huangpu River and major attractions, making it convenient for getting around. The hotel staff were consistently friendly and helpful throughout our stay. Unfortunately, our experience with the Grand Family Room was disappointing. The windows faced inward toward other rooms, so there was no natural light. This made the room feel quite dark, especially since the interior lighting was also very dim. We found the photos to be somewhat misleading in this regard, as we couldn’t realistically keep the curtains open. Additionally, the furnishings felt quite dated. The sofa was heavily worn, with peeling leather, and the bed frame showed clear signs of long-term use. While the hotel’s popularity is understandable given its prime location, it didn’t feel like a true 5-star experience compared to other properties in the area that I had stayed in."

"Good location nearby to place of attraction. Breakfast was great and my children like it. Though the room rate is expensive for a 3 star hotel but will come back in future."