罗斯霍尔凯悦乐家酒店 - 全包有游泳池吗？

是的，此住宿设有2 个室外游泳池。

罗斯霍尔凯悦乐家酒店 - 全包住宿费用是多少？

截至 2025 年 8 月 28 日，我们找到的罗斯霍尔凯悦乐家酒店 - 全包 2 位成人 1 晚最低价是 HK$3,106.93（不含税费），入住日期是 2025 年 9 月 1 日。这个价格基于我们在过去 24 小时内找到的，未来 30 天的最低每晚房价。价格可能会有所变动。选择您需要住宿的日期，可以看到更加准确的价格。

罗斯霍尔凯悦乐家酒店 - 全包允许宠物入住吗？

不可以，该住宿仅允许辅助型动物入内。

罗斯霍尔凯悦乐家酒店 - 全包的停车费是多少？

该住宿免费提供代客停车。

何时可在罗斯霍尔凯悦乐家酒店 - 全包办理入住？

开始办理入住：15:00；停止办理入住：午夜。

罗斯霍尔凯悦乐家酒店 - 全包提供全包式服务吗？

此住宿的部分房价计划为全包式。

罗斯霍尔凯悦乐家酒店 - 全包的地址在哪里？

这家海滩住宿位于蒙特哥湾、毗邻高尔夫球场，距离牙买加海滩、Three Palms Ocean Course (三棕榈海洋球场)和半月高尔夫球场步行不到 15 分钟。而且，The Shoppes at Rose Hall (购物中心)和蒙特哥贝会展中心距离酒店步行不到 15 分钟。

罗斯霍尔凯悦乐家酒店 - 全包点评、优惠和照片 2025

Q: 罗斯霍尔凯悦乐家酒店 - 全包有游泳池吗？

是的，此住宿设有2 个室外游泳池。

Q: 罗斯霍尔凯悦乐家酒店 - 全包允许宠物入住吗？

不可以，该住宿仅允许辅助型动物入内。

Q: 罗斯霍尔凯悦乐家酒店 - 全包的停车费是多少？

该住宿免费提供代客停车。

Q: 罗斯霍尔凯悦乐家酒店 - 全包提供全包式服务吗？

此住宿的部分房价计划为全包式。

4/10 很差

Xi

与家人出行

2024 年 7 月 6 日

不满意：清洁度、员工和服务、服务设施、住宿条件和设施

冷气不足，食堂又热苍蝇又多

2024 年 7 月入住 4 晚

8/10 还可以

Jomo

与家人出行

2025 年 8 月 27 日

满意：清洁度、员工和服务、住宿条件和设施

The vibe was excellent but the food was Mid at best.

2025 年 6 月入住 2 晚

10/10 超赞

Nanshua

与家人及幼儿出行, 与家人出行, 与配偶出行

2025 年 8 月 27 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

I love it here, my second stay and I’m still in love with this resort. I took my family and they can’t wait for our next visit.

10/10 超赞

Swannette Marie

团体旅客

2025 年 8 月 27 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Amazing place and food … to expansive on taxi and trying to go outside the resort

2025 年 8 月入住 5 晚

10/10 超赞

Kellyson

与家人及幼儿出行

2025 年 8 月 26 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Perfect resort

2025 年 8 月入住 2 晚

10/10 超赞

Yvrose

团体旅客

2025 年 8 月 25 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Love everything about this resort!! First time in Jamaica and glad I made this choice for my stay!!!!

2025 年 8 月入住 3 晚

4/10 很差

Jennifer lee

与家人出行

2025 年 8 月 24 日

不满意：服务设施，员工和服务

Cart service was hard to get, room service our order was wrong 1st time second time food was not edible and cold.

2025 年 8 月入住 5 晚

4/10 很差

Richard

与家人出行

2025 年 8 月 21 日

I payed $190 more per person for club access and it was 5 of us and there was nothing special about club access. Everything was the same for everyone. So I payed almost $1,000 for nothing.

2025 年 8 月入住 5 晚

10/10 超赞

Dennis

与家人及幼儿出行

2025 年 8 月 21 日

满意：清洁度、员工和服务、服务设施

I recently stayed at the Hyatt, and overall it was an amazing experience that truly felt worth every dollar. The kids club was wonderful—although I didn’t personally use it, my friend did and her kids were safe, happy, and well taken care of. Special thanks to Sophia, who did a fantastic job with the children. At the front desk, the service was good across the board, but Gabriel really stood out. Her attention to detail and genuine care made my stay so much more enjoyable—I honestly wanted to tip her personally for how much she went above and beyond. Tjay deserves recognition as well. He arranged the best driver for us, ensuring we had a safe trip, and even added special touches to make my candlelight dinner with my daughter unforgettable. His thoughtfulness and information truly made the night magical. Entertainment was top-notch too—Rohan kept the energy alive with music, interacted with the crowd, and even played a special request for my daughter. That really meant a lot. The food was solid—about an 8/10, which is very good for resort dining. Lots of choices, and generally on the higher end for resort quality. I did have one small hiccup with my room, but Paul, the manager, immediately stepped in and went above and beyond to fix it, even after I told him not to worry. That kind of service is rare and truly appreciated. All in all, the staff here are incredible across the board—caring, professional, and dedicated to making guests feel at home. Thank you, Hyatt,

2025 年 8 月入住 6 晚

4/10 很差

Andrew Scott

与家人出行

2025 年 8 月 21 日

不满意：服务设施，员工和服务

This property was beautiful, but otherwise the experience was hit or miss at best. There were some who were very courteous and happy to make the trip special like the water sports employees and some of the cook to order chefs in the buffet 'Choicez". Most employees were neutral and still others seemed inconvenienced to assist. Many frowns and curt tones despite Thank You Sir or Ma'am or Please being given by my family I was traveling with. For food before booking I called and advised of food allergies including 3 of 5 people having to eat gluten free and the representation was the ability to handle gluten allergy restriction but only one restaurant proved able to do so otherwise we had to eat in the cafeteria which was limited as well. The Butlers assigned to our room never made contact and were otherwise absent. Refilling the mini bar was nonexistent as well. The room cleaning was minimal for the Fifth floor but good in the other room on the second floor. We also were lied to about time for "welcome package" sales pitch and it was admitted that the time it would require was a lie by a member of the olaya club staff when confronted. Not a good way to do business. No apology for lying was given. Overall this was not worth the price point and beauty didn't make up for the other parts of the experience. We have enjoyed other Hyatt owned properties like the AMR collection but won't visit a Hyatt Ziva or other property like this in the near future.

2025 年 8 月入住 5 晚

10/10 超赞

Deepika

与家人出行

2025 年 8 月 20 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

I had an absolute amazing experience at this resort. The food was wonderful with so many options. The indian station at the buffet was exceptional. The staff was so kind and friendly and pleasant, a special shout out to Petrina at the French restaurant, our servers Chetaya and Tamara, and Olivia at concierge. They have a heart of gold. The housekeeping staff are the undercover heroes who took care of the rooms so well. The resort is beautiful, both the Hyatt Ziva and Zilara sides. The golf carts to take you from place to place which was so helpful for my mother with bad knees and ankles. Everything was truly wonderful and I would highly recommend!

2025 年 8 月入住 4 晚

10/10 超赞

Nerfid

与家人出行, 团体旅客

2025 年 8 月 19 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

2025 年 8 月入住 4 晚

10/10 超赞

Steven，Brooklyn

与家人出行

2025 年 8 月 18 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

I recently had a 5 day, 4 night stay. I stayed there with my wife, son and mother in law. We stayed in 1 club room 5th floor, double beds with a terrace. The room was nice. Bed mattress was okay. I felt could have been better. The terrace and the view, loved it. The bathroom had some room. Multiple family members were able to use it at one time. As far as restaurants, you have to make an appointment except for the buffett which is at Choicez. The day we arrived, around 2-3pm, there were no dinner appointments left. Some reservations need to set aside for those that arrive on day off. I felt a bit cheated. We only had opportunity to eat at 2 restaurants in 4 nights. I was not happy with that. The entertainment is "family " friendly on Ziva side, the side I was staying on. Zilara is the adult side. I was told we had access to that side as an adult but didn't take advantage of it. Maybe next time. All in all we had a great trip!

2025 年 8 月入住 4 晚

6/10 一般

Tiffany

2025 年 8 月 18 日

满意：员工和服务，清洁度

An adult guest threatened child and the resort did nothing about it.

2025 年 8 月入住 3 晚

10/10 超赞

Xheni

2025 年 8 月 17 日

满意：清洁度、员工和服务、住宿条件和设施

Nice place in Jamaica . I will recommend it to everyone!!!

2025 年 8 月入住 6 晚

10/10 超赞

Steven

2025 年 8 月 17 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Everything was great

2025 年 8 月入住 4 晚

8/10 还可以

Edwina Laurette

与家人出行

2025 年 8 月 16 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

We enjoyed our stay! Our room wasn’t ready at 3:00 pm as promised, so they upgraded the room and gave us a $50.00 resort credit. Other than a private check in and access to the premium bar , I didn’t really see the advantage of booking a club room. There were plenty of food options, but it was very hard to get a reservation. I recommend that you book all dinner reservations as soon as you arrive. The Italian restaurant was our favorite, but the Jerk Hut was pretty delicious. The locations of three separate outdoor bars was convenient as well. The pools were extremely clean and clear and we had no problem securing beach or pool lounge chairs. The beach was also extremely clean and private. We chose to do excursions but we booked them ourselves through trip sites because the cost to book through the hotel was double the price. The staff was extremely helpful, kind, and attentive to our requests. On the day before we left, we did see a small patch in our bathroom despite it being clean. I mentioned it upon checkout and recommended that they exterminate just in case this was a much bigger issue that we just didn’t notice. They gave us an additional $50.00 credit ( I didn’t ask for it but I feel that they should have considered comping one night of the stay). Overall, we were grateful for the experience and would definitely return!

2025 年 8 月入住 3 晚

8/10 还可以

Paul

与家人及幼儿出行, 与家人出行, 与配偶出行

2025 年 8 月 14 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

The resort has beautiful grounds, well-kept pools, and a small but charming beach with plenty of lounge chairs. Breakfast was solid, and cocktails were consistently well-made. However, our room in Building 2 felt dated, and pillows were lacking. Service could be slow, with unanswered calls to the front desk and long waits for basics like towels. There was also a faint musty smell in the hallways, which took away from the otherwise clean appearance. Dinner at the buffet was inconsistent, and the evening staff often seemed disengaged, making the meal experience feel rushed. Overall, a pleasant place for sunshine and relaxation, but the service and upkeep leave room for improvement.

2025 年 8 月入住 6 晚

4/10 很差

Deishaun

与家人及幼儿出行

2025 年 8 月 13 日

满意：服务设施

不满意：员工和服务

Some Staff were very rude and not friendly. I saw roaches at the Jerk Hut which was very disappointing.

2025 年 8 月入住 3 晚

10/10 超赞

Geneva

2025 年 8 月 11 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Beautiful property, friendly staff and great food.

2025 年 7 月入住 1 晚

4/10 很差

Jaciel

与家人出行

2025 年 8 月 10 日

满意：员工和服务

不满意：清洁度

This was our 4th Caribbean island experience and our first Hyatt stay. We were very excited. Unfortunately it left much to be desired as the hotel is old, dated and not very clean. Worst of all the AC in our room was not working properly. After the second time they “fixed it” (they had to fix the ceiling fan too) I asked for a room change. They said they would have to downgrade me to the old building and two beds (we booked the junior sweet with a king and a sofa bed). The old building (no 2 I think) is creepy old so I knew that was not an option, not to mention the attitude from front desk about it. So our 6 day stay turned into 5 hot nights and overall annoyance. The staff is definitely nicer than other Caribbean destinations but overall I would not return or recommend this resort to traveling families. One good quality was the night entertainment. Also the staff at the Kids Club were very friendly and approachable. Overall not impressed with Hyatt and would recommend Zoetry instead.

2025 年 7 月入住 5 晚

10/10 超赞

Angie

与家人出行, 与配偶出行, 团体旅客

2025 年 8 月 10 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

This hotel lived up to every expectation

2025 年 8 月入住 2 晚

6/10 一般

Emily

2025 年 8 月 10 日

满意：清洁度、员工和服务、住宿条件和设施

I was double charged after checkout. They said a manager would reach out but no one did.

2025 年 8 月入住 3 晚

10/10 超赞

Michelle

2025 年 8 月 10 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

The delightful food options and the spa. Amazing.

2025 年 7 月入住 6 晚

10/10 超赞

Stephan

与家人出行

2025 年 8 月 9 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

The property is awesome. The staff go way above and beyond. Book your restaurant reservations early, they fill up fast

2025 年 8 月入住 3 晚

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罗斯霍尔凯悦乐家酒店 - 全包

Hyatt Ziva Rose Hall - All Inclusive

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