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"The shower was small and tricky to navigate."

"Great hotel lovely people and location"

"The tv in the room didn’t work. One of the lamps was broken. To use the cold tap you turned it on then had to turn it off again to make it work. There was marks all over the bedroom walls and on the windowsill. This is the 3rd time we have stayed here and the first time we have been disappointed."

"Good location to Kensington High Street and surrounding area"

"This hotel is a little off the beaten track for me as I normally stay close to Fitzrovia in London. However, I wanted a hotel with a gym / pool, and this was situated an easy walk away from Westbourne Park underground station (a few stops on from Great Portland Street station). And what a pleasant surprise I had. This is a funky, fresh hotel with brilliant facilities. My room was a great size and included a small kitchen. The air con in my room was excellent and the gym is good enough for a solid workout. Added to this was a cinema room and pool (neither of which I used) and a fabulous canal side restaurant (the rolled lamb belly was unbelievable). This was all topped off by EVERY single member of staff being kind and considerate. If you want a hotel that is a corporate chain - this is not for you. If you want great facilities in a relaxed, non pretentious atmosphere, this is worth a go."

"It was great, but not variety"

"Some rooms are rather tired and somewhat musty - however we were promptly moved to a smarter room when we queried this."

"Close to Earl´s Court Underground station, quite central to get to other destinations and about 30 minutes with Underground to Heathrow. Perfect for a short stay"

"Staff amazingly helpful , breakfast very poor, but overall a great experience. Was cheapest hotel on a weekend of the London marathon and very convenient for Russell Square Underground. Staff very helpful."