大倫敦服務式住宅

「Great location near by Charing Cross (around 5 mins walk). The kitchen in the room brought lots of convenience. However the water pressure was small and the hot water didn't last long. The breakfast was so so. The restaurant was small and had been busy between 8-10am.」

「Generally fine. But cleaning room only once every two days is not acceptable at this price point.」

「Our stay got off to a very poor start. We were assigned a room that had not been cleaned, with rubbish from the previous guests still scattered around. A cleaning staff member apologized and said a manager would come up to take us to the “correct” room, but no one came. We were later told to return to the lobby with our heavy luggage. When we finally met the manager, she claimed she had been waiting for us upstairs and showed little apology for the incident. The replacement room was on a low...