Zao Okama Crater Hotels

"Every detail was considered for the ultimate relaxing stay. The meals were great, the lobby always had refreshments and the massaging chair in the room was perfect. The main draw to staying here was the hot springs. I was relieved that my tattoo was not an issue in the baths. I would love to come back and stay longer next time!"

"Very quiet and peaceful. Beautiful decor, great service, great food . Highly recommend."

"Food was really good and the rooms are good too though they only have a few open electric sockets for plug-in. "

"Nice quiet resort "

"非常西洋派的旅館，很適合要來藏王花很多天雪的人～～飯店人員也都是外國人（為了來滑雪打工換宿那種），氣氛很有趣！ 離看樹冰的纜車比較遠（約步行15分鐘），另外如果有大件行李，建議走溫泉街上去，旁邊的車道比較危險。最後，早餐好吃🙂"

"a great hotel with very comfortable bed and clean room, nice room, best in class service, thank you and a great stay."

"Great staff, nice room"

"Close to the train station, parking available at hotel, staff helpful"

"The staff were very polite even with the language barrier, they were very warm and welcoming. There were 2 onsens, and both were very relaxing"

"We were very grateful for the cleanliness of the room! We had a room with a private bathroom, and both the sleeping area and the bathroom was very clean. Futon beds were comfortable and warm. Extremely friendly staff, kind and genuinely helpful. We loved our relaxing stay. Thank you so much to the staff!"

"Nice onsen hotel and we had a spacious Japanese style room. The dinner and breakfast package was excellent. The onsen facility is good. "

"The room was spotless.the breakfast was fabulous. The staff was friendly and very helpful"

"立地と朝食も良かった♪"

"スタッフの方々のサービスはとても親切で良かったと思います。 館内も癒されるもので溢れていて居心地も良かったです。 お食事は盛り付けも綺麗ですし 演出も最高なのですが量、質が満足出来た感じではありませんでした。 山形県産米を使っていたのですがお家で炊いたご飯の方がツヤ感ももち感も上でした。県産米が生かされていなくて残念です。 せっかくの素敵な旅館なので お食事のグレードはもっとＵＰしても良いと思います。"

"The hotel is fantastically located next to the station and within walking distance of Kajo park. The room was clean and a lot larger than many other business hotels in Japan. The breakfast was decent with a variety of options to suit most diners as well."

"Spotless rooms, absolutely amazing staff"

"Excellent "

"スタッフさんの対応がとても素晴らしく、お料理もとても美味しくいただきました！ 昔ながらの建物を素敵にリノベしているのでしょうが、ダイニングのきしみ、揺れが気になりまします。"

"nice location, room very good, staff very nice"

"Room was clean and the bathroom cleaner still. The room was a little small for me - I’m a big fella though. The bed was fine and very comfy. Only stayed one night but was perfectly comfortable and the place was very hospitable. "