「It was our first visit to Sonolux. A lovely boutique property but this was a case of style over substance. The check-in process was muddled by the use of automation. We had to wait for a staff member to ok us for check-in at the iPad kiosks. The whole process took 25 min. Once we were told that the system had the room ready, the kiosk would not acknowledge our reservation. I tried 10 times. I then had to wait for the 1 staff member to finish another service call before having him deal with the...
「It was our first visit to Sonolux. A lovely boutique property but this was a case of style over substance. The check-in process was muddled by the use of automation. We had to wait for a staff member to ok us for check-in at the iPad kiosks. The whole process took 25 min. Once we were told that the system had the room ready, the kiosk would not acknowledge our reservation. I tried 10 times. I then had to wait for the 1 staff member to finish another service call before having him deal with the...
William