New York Playwrights Horizons Hotels

"Broken elevators, check in took more than 20 mins, key cards didn’t work. "

"Room was in bad shape. Room needs a remodel. Sink had been leaking so water damage under sink. Shower was also looking weathered. Always had to wait for an elevator to go up or down. Pro is the hotel is in a great location. "

"The location was great If you are going to an event at madison square garden. It's a short walk ,or one stop on the subway to times square. When I arrived , there was a strong odor of marijuana in the lobby. I paid for an upgraded room and got a spacious renovated room with a view of MSG. Parking was around the block. I was allowed to unload and load the car in front of the hotel. It was very convenient that the hotel had 2 restaurants and a 24 hour diner in the building. There is plenty of shopping and restaurants nearby. Only 4 floors had an ice machine in this hotel with 45 floors. My floors did not have an ice machine. I liked this hotel. Book an upgraded room."

"Clean room, convenient location "

"This location is within close proximity to times square. Everything was just a short walk away. The cookies are always nice and warm at Double Tree just not this location. They were hard and cold unless you asked fpr them to be warm then you would have to wait for them to bake. Other than that I would recommend. "

"Great location an update rooms. Would recommend."

"Great place Near MSG"

"Clean, safe, and a wonderful room for our family stay in NYC. Staff was very helpful and we really enjoyed the breakfast options that were included. The staff even gave us four vouchers for everyday since we had four in our party."

"The hotel is really nice and clean, a few steps away from Times Square! The rooftop bar is super nice with great night views "