钱江新城四季

"地段便捷，一流江景.值得留念"

"服務很好，貼心，有家的感覺"

"Excellent service. Value for money"

"Very good hospitality from the front desk to dining services."

"Heavy cigarette smell in the room. Someone smoke in next room and the smell go into my room. Have complained to Hotel. They do nothing but try to comfort me to offer room change. They are unwilling to find out root cause to stop it. The way they handling complaint is not deserved 5 star rating. The ventilation system is extremely poor. The smoke detector cannot detect smoking inside the room. Extremely disappointed. "

"這個地點一流，適合去西湖旅行的首選。主因平及住地方較大。"

"入住酒店舒服整潔，服務專業、貼心，有賓至如歸的感覺"

"環境漂亮，但是房間設備有點舊，整體很不錯"

"Steps away from West Lake and shopping malls, restaurant. Had a few very nice nights in HangZhou."