Vacation Homes in Quintana Roo

"Overall very Nice property. Got the room with upstairs pool. Not sure that was worth extra money. Didn’t use it that much. No idea why you’d pay extra for excellence club. Just got you Access to another pool and restaurant for another 1k? Food was good & staff very nice. Pools and hot tubs could have been warmer. Not their fault, but the brown seaweed ruined going into the ocean for me. Pools nice. Nice cushy loungers. Went on little speed boat snorkeling activity through onsite vendor. Was fun! Cancun hotel done didn’t have seaweed issue I don’t think. "

"Friendly staff. Kids pool was a hit! Food fair"

"Service was excellent, food was delicious and entertainment was on point"

"The resort is billed as an all inclusive resort. It seems as though you have to be “a member” in order for that to be true. Alcohol was only supplied in the room if you’re a member. Full access to some restaurants only if you’re a member. The food was really not good. The entertainment was basic. The property seemed dated and needed work. The kids area was non existent. I have stayed at RUI properties before and will stick to that brand from now on. "

"I had an amazing experience at this location. Staff was friendly and professional. Miguel the bartender was a very good person. I will come back 100%"

"Food options are very limited. Staff are all super friendly. Pools are nice but waterpark is not very good. "

"Yes"

"Best vacation ever, great facilities, great staff, lots of food. Just perfect "

"There is a teens club for people over the age of 12 and a kids club for younger kids aged 5-12 years old and the pools were great the staff hotel had lots of activities to do in the water "