The staff were all excellent at this property and the location is fantastic. Very close to walk to shopping, food, and museums. The breakfast served at this hotel is fantastic with a wide variety of offerings, including gluten free options. The staff were very attentive, particularly in the breakfast area, and were constantly refreshing items to ensure that nothing ran out and kept everything very clean and welcoming. The front desk staff were also incredibly helpful and kind. Cannot say enough good things about the staffing!
The room was clean and as advertised, but note that when you have warm weather (as we did during our stay) there is no air conditioning and it gets hot. Only one window was able to be cracked open and it wasn't enough circulation. The hotel would be wise to invest in some fans for rooms if they cannot provide A/C as that would make a big difference in guest comfort. Additionally, there is a strong sulfur smell that comes up from the shower when you use it so that is not pleasant, but it does subside once it dries.
The location and staff make this hotel one that I would consider staying at again in the future.