Rochester Luxury Hotel

"You can walk to Mayo with out going outside. There is also a convenient store on the Subway level a few step from the elevater that has snacks, cold beverages and fresh popcorn. Walk a little farther and you can get Starbucks coffee. You can also get some Italian food from the best Italian restaurant in Rochester from Victoria's! Once again you don't have to go outside or drive to get there, just a short walk through the subway level."

"Great breakfast! "

"Clean room and great shuttle access. "

"The room was clean, but small. I've stayed in King suite with kitchenette a few times in the last few months. The rooms on the third floor are smaller than the second floor. Everything is tighter spacing and there is only one lounge chair in the third floor rooms. The second floor rooms have two lounge chairs and more spacing around furniture. The breakfast was virtually nonexistent this time. This is abnormal, but unacceptable. The only hot food option was waffles and pancakes. There were no eggs, meat, etc., no butter, limited milk and yogurt, and no fruit."

"Don't stay here if you have high to average expectations for what a hotel should be. This property is in serious need of some TLC. Our room was dirty and run down. The elevator button on the 4th floor had a cover plate that was too small, so you could see the wires behind on one side, and the plate was taped onto the wall on the other side. Our lamp shades were dirty, one lamp was broken, the curtains were filthy, there was a crack in the ceiling, and the walls were dirty. Our room was advertised as sleeping 7 on Expedia, but it only slept 6. The desk attendant said they didn't have any cots, and the room only slept 6. A lot of the dryers in the laundry room were marked "out of order" and our dryer was stealing our quarters. The desk attendant ended up putting an "out of order" sign on our dryer as well."

"Very dirt carpets. Bathtub has been painted over and chipped. Both the toilet and tub drains do t work . Pool staff very rude. Breakfast is horrible. Beds are hard and they say a queen but are full size "

"Location is great if Mayo on foot is what you want. Other than that, there’s not much to recommend. I was on 3rd floor and it sounded like an elephant was above me. Breakfast is over at 9 SHARP. It consists of one microwave for anything hot. Stand in line. And, forgot about a second glass of juice, etc at 9:01 because the attendant locks everything down. "

"Love it clean very friendly fresh breakfast and the are very attentive. Staff was Super Nice Helpful and Friendly "

"The rooms were very clean. My bed was comfortable however we were on the ground floor and the noise in the afternoon outside our window of dripping water was unbelievable. The breakfast was very satisfying however, when I asked for what my bill would be the silver haired man on dayshift at the front desk told me I couldn’t get it till my day was over with. I had only booked Wednesday leaving on Saturday. I don’t understand why he couldn’t pull it up for me."