San Ignacio San Ignacio & Santa Elena House of Culture Hotels

"This was one of the best experiences we have had. Absolutely loved the Premier Treehouse and the staff was friendly and amazing. The food was very good and big portions. Esmeralda was fabulous. She explained everything in detail. We briefly mentioned we were there for our anniversary and the next day our room was decorated. This was a big surprise and meant a lot to us. Also, she brought everyone umbrellas when it started raining and wasn’t letting up. Her attention to detail was very apparent. The bartender at the pool side was also fabulous. He made the BEST drinks and provided great recommendations as to the excursions. We also did horseback riding on site and very much enjoyed this. The views were amazing and I would recommend doing this. The atmosphere and feeling of being in the jungle was what I was looking for. I would stay here again. "

"Our stay was outstanding. The grounds were stunning and very well maintained. Staff went the extra mile to make sure our visit was exemplary."

"Very clean and cozy room. Nice towels. Straight forward directions to get in and out of room. Close to city center but still quiet "

"We stayed here in October 2025 for four nights. This boutique hotel shares a building with a small coffee shop and bakery, where you can conveniently charge items directly to your room. The hotel is centrally located and within walking distance of many restaurants and tour operators. The staff was friendly and helpful—especially Carrol, who checked us in. The entire property was exceptionally clean—so much so that I wondered if we were the first guests to stay in our room! The welcome drink was a lovely surprise after a long day of travel, and the bar area was very nice. There’s a water purifier in the shared hallway, which was perfect for filling our reusable bottles. The area was quiet, and it was wonderful to enjoy coffee on our private balcony each morning. Free parking on the premises was another big plus. The only (very minor) downside is that the bakery/coffee shop doesn’t open until 8 a.m., and there aren’t bulk coffee or breakfast options early in the morning. However, there’s a single-cup coffee brewer in the room, and staff are happy to provide extra coffee packets. We’d absolutely stay here again—highly recommend! "

"Great location "

"Nice atmosphere, clean rooms, kind staff. Great stay."

"I originally had some hesitation after reading older reviews, but I’m so glad we went ahead with this stay. The host has clearly listened to feedback and made amazing upgrades. Now all the bedrooms have air conditioning, which made a huge difference—everyone slept comfortably even in the summer heat. They also added a water heater, so we enjoyed nice hot showers whenever we wanted, and we had absolutely no issues with the toilets during our stay.Overall, this home far exceeded our expectations. What started as a hesitant booking turned into one of the most enjoyable trips we’ve had. We felt comfortable, safe, and well taken care of. I wouldn’t hesitate to book this property again!"

"Good overall "

"We had an amazing stay. Our host made it especially good - she went above and beyond in recommending restaurants, tours and a tour provider to crossing the border. Our bed was really comfy with all the essentials we required. I’d highly recommend staying here as a couple or family."