Santa Cruz Beach Hotel

"Great customer service Fast rest response Clean room Awesome food options "

"All meals were very good, food was replenished before it was needed so it was always fresh. There was always a good variety, and it seemed to have a good variety of vegan options (I am not vegan). Drinks were served in smallish glasses but they use quality alcohol. No waitstaff in at the pool or in the bar, but that may have been because of the time of year. Our room was clean and spacious with a very large balcony and a great shower and very comfortable beds. Rooms were cleaned early in the day. A couple days before arrival I received an email th check in. During the process you are asked the time of arrival. We were arriving at 8:30 am we got to the resort and our rooms were ready and waiting for us! They have a free shuttle to take you to Funchal 3 times a day. The hotel is beautiful, the pool area is huge and well maintained. Highly recommend anyone to stay here."

"Clean, comfortable and quiet rooms. "

"Spacious room, very clean, fine amenties, kind and helpful staff, amaizing pool on the cliff"

"Staff was fantastic!"

"Quiet,relaxing, and delicious breakfast. Rental car best way to explore Maderia. Note: existing hotel lot is a one way left turn only. Hotel needs to clear shrubs to see on-coming cars easer. "

"This property is a beautiful place to come and relax near the ocean. The adults only portion is quiet and well maintained. No music played at the pool area, just the noise of the nearby sea. Breakfast was good and served at the scenic restaurant overlooking the water. The spa was beautiful and relaxing with views of the ocean from the Finish and Bio spa, with a Turkish bath also there. Yes, free hotel parking can be difficult to find as it is limited. Paid street parking was widely available for 0.40/hour 0800-1900. Our other complaint was that the pillows and sheets had a musty smell, as noted in other reviews. Not sure if it's how they dry the linens. Overall a beautiful property to relax at with good dining options within walking distance."

"Big room, clean and very comfortable bed, with balcony ocean view "