Rating Details:
The property manager was adequately helpful.
The vacation rental was clean.
I was very happy with the location.
I was very dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
Our crew was a little disappointed with this beach house. We rented unit #2 and it showed that it had 2 rooms with King's. When we got there it was one room with a King and One room with a Queen. It was actually a full size not even a Queen. When calling into the office about it, it took quite a while to get a call back and we actually had to call twice before anyone called us back. They informed us that the Owners had not notified them that they had Changed the King to a Queen. Quite frankly that doesn't make any sense at all as to why you would down size your bed in a room. The couple that slept in that room sleeps on a Queen bed every night and they both said it was actually a Full size and not even a Queen. The T.V in that room also did not work. The whole house had T.V's that were streaming, but this T.V was NOT a smart T.V. We had 3 different families with their children in this home so it was a little important for each room to have their own T.V. There were a few other issues that happened that honestly if you're renting from anywhere could happen, so I won't go into those. The house was not super clean. It wasn't super dirty, but for the price of the cleaning fee they make you pay I figured it would have been much cleaner than it was. I will say the amount of time to get phone calls back was a little much. I do completely understand in regards to the weekend and we were more than patient in regards to the weekend, but once Monday arrived I expected to get a phone call back. Over all we still had a great time, and I've rented other condos from Dune Allen, I just would not recommend this Beach House at all.