雪菲尔设有 SPA 水疗的度假村酒店 | 每晚可低至HK$631

“This is the worst hotel I’ve ever stayed so far by hotel.com bookings! No customer service at all!!! We all had to wait so long for someone to come out of the front office for checking in! And they were not in mood of helping their customers, everything were turned down and ‘NO’! One of the guests had no choice but changed to Double-tree immediately after checked in! The frost desk simply doesn’t answer any calls fm rooms, they just said ‘will call u back’ and hanged up, but never called back.……

“I did not get use of the room as the hotel was locked up despite calling and leaving messages there was no reply . I had the inconvenience of having to travel 12 miles to find another hotel .”

“Beautiful property and decor however the main let down was the service of the staff in all areas of the hotel. We experienced poor service at breakfast, the bar, and reception. Staff seemed so disinterested it really made the overall stay unpleasant.”

“Great property, some TLC needed to the rooms and decor, but the friendly staff made up for it”

“I highly recommend this hotel. Very friendly and professional staff. Every member of staff went out of their way to make us feel welcome. An excellent choice of breakfasts included in the price. The restaurant was excellent in the evenings. The location is fantastic with wonderful views of the beautiful Peak countryside.”

“A very nice hotel. The staff are all kind and helpful. Breakfast is fantastic but the selection of lunch and dinner is limited. Generally very good!”