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"Er had a very nice stay. The room was nice and clean. The Onsen very nice. We had breakfast at the hotel and it was also very nice. The pick up service is great. "

"Short walk from Yokohama station. The convenience store downstairs was very usedul. My daughter loved public bath in B1. Overall we enjoyed 2 night stay in Hotel Plum very much. Reasonable yet it has everything we need. "

"Loved how close to cruise port it was. Staff were super friendly and so helpful and knowledgeable."

"Room was appropriate size for 4 of us, staffs were very polite and responsible. Breakfast was amazing. Location is also amazing for shopping for anything! Highly recommended! "

"Pretty convenient "

"Como nuevo el hotel"

"Best hotel we have been to all year!"

"This property is absolutely incredible. The view alone is so soothing, but the highlight - hands down — is the hot spring bath (onsen). Please, do not miss it. Yes, you have to go in naked, but it's truly worth getting over any Western discomfort. The experience is surreal. They alternate floors daily between men and women, so you get to enjoy both the waterfall view and mountain view. And when I say waterfall view, I mean you are literally at the foot of a waterfall — it's breathtaking. Everything about the bath experience is 5 stars: the variety of hot and cold pools, the traditional Japanese showers, and the gorgeous vanity areas stocked with every skincare product you could ever need. Guests are also encouraged to wear traditional Japanese robes (yukata) during their stay, which instantly sets the tone and puts you in a peaceful, zen-like state. Pro tip: Book the dinner buffet in advance along with your room — it's half the price compared to purchasing it on-site. Both the dinner and breakfast buffets were excellent, with a wide and delicious variety. Guests staying at TenYu also get free access to the amusement park and water park in the adjacent hotel, connected by a tunnel. It's perfect for families! Although there's a full pool and water park, my kids surprisingly preferred the serenity of the hot springs. It was all so enjoyable that our 2-night stay magically extended to 3 and we’re coming back tmw to end our month trip with 3 more days there."

"Cyashitsu ryokan offers a very different experience than staying at a hotel. During the check in process, the employees gave me a welcome tea and snack while explaining the property. The room was immaculate with a view of the street. You get a 45 minute use of the private spa."