Pittsburgh Southpointe Town Center Hotels

"While this is a brand new hotel there are a lot of kinks to be worked out. First, I booked a king and none were available so they gave me two queens. Then the hotel has a full kitchen, two burners large fridge kitchen sink, but they have NO dishes or cookware, they try to SELL you a $30 pack with one dish one cup one mug, etc. and there’s a cookware set for sale but I don’t recall what’s included or the price. I’ve never stayed anywhere where I’d buy dishes and stuff to cook with when there is a kitchen. The bed was comfy but Temu version sheets with no comforter. Lastly, I was told someone on staff thought I wanted to check out given my complaints and they booked my room. They were able to make arrangements for me to stay but not a pleasant call on the room phone at 10PM. Staff were nice and did what they could but the kinks are certainly being worked out still! It’s cheap and clean for sure, no issues with cleanliness."

"wonderful staff, friendly and inviting! answered all questions. clean facilities & rooms!"

"Very clean and great location."

"The room was clean, and the staff was friendly. However, the breakfast was below expectations, with limited selections, and some utensils were missing."

"Stayed for a weekend with my family. Kids loved the pool. Breakfast was great. Good choices. Beds were super comfy and rooms were quite spacious. Hotel was very clean and staff very helpful."

"Everything was great, just surprised there was not a coffee maker in the room. Not a problem, they have a 24 hour Starbucks, just a surprise."

"Friendly staff and the room was average to above"

"In the room, the air conditioner was loud and vibrated when it kicked on every time. In the parking lot, half the lights were out, which is a safety issue. And, the lights under the canopy at the entrance were all out. Regarding the staff, we were assured of a phone call from the manager after providing evidence of the issues. Nobody contacted us, which is an indication that they don’t really care. "

"Room was run down/old. Shower head was coming out of the wall and couldnt get the water hot. The phone in the room was making a loud buzzing noise so I just disconnected the cord. Rest of venue and area was super.l, staff was friendly. Room was clean. Easy access.to a late.checkout that was needed."