「The room was spotless and the bed was very comfortable. The screened in patio that our cabin room had was perfect for sitting outside and enjoying the fall weather. All the staff that we encountered were extremely friendly and helpful. They even got us out of a jam when we needed a corkscrew for our wine.
The drive into Herman was not an issue at all and we have already talked about wanting to come back.」
「The room was spotless and the bed was very comfortable. The screened in patio that our cabin room had was perfect for sitting outside and enjoying the fall weather. All the staff that we encountered were extremely friendly and helpful. They even got us out of a jam when we needed a corkscrew for our wine.
The drive into Herman was not an issue at all and we have already talked about wanting to come back.」
「This property is beautiful and secluded. The rental is not suitable for family gatherings. They have regular tenants that “move aside”so you can stay there. There’s no privacy, really. Office workers in the building during business hours. No stove is a hindrance. It’s perfect for certain situations but not family gatherings.」
「This property is beautiful and secluded. The rental is not suitable for family gatherings. They have regular tenants that “move aside”so you can stay there. There’s no privacy, really. Office workers in the building during business hours. No stove is a hindrance. It’s perfect for certain situations but not family gatherings.」
"Drury might not be a luxury hotel, but it is the most generous and responsible hotel I have ever stayed with. This hotel really complies its aim to create happy customers. In my view, they do it much better than those 4-star and 5-star hotels.
Drury offers not only free hot breakfast, but also simple hot dinner (though they called it “snack”). Good coffee is provided at lobby all day. No resort fee. Over night parking is the only extra charge. The parking lot conveniently located to an attached building and is safe.
The location is perfect and safe. It locates just next to the aquarium.
Staff are friendly and very helpful and they do know how to comply the hotel’s policy (to create happy customers).
Our AC in room was out of order at 5AM during hot summer. We were waken up by the heat. We called the front desk, but at that time, they can only sent a big fan up to the room for us, as the maintenance staff would only be available at 8:00.
When we checked out, the front desk knew our experience, and told us that they would return what we had paid. They returned the room and parking charges, as well as the deposit right after we checked out. We were impressed with how the hotel's frontline staff handled this issue.
We will definitely choose to stay with Drury Hotels. This is the most generous and responsible hotel we ever experienced. They truly care about their customers."