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"The elevator was broken, making us thankful that we convinced our 89 year old father to stay home. The staff working Monday (April 6) evening were lovely. The man working Tuesday morning was short with me when I asked him how long the buffet breakfast went until. He insisted there was NO breakfast buffet, nor had there EVER been, but we were in the dining room and could clearly see the buffet, as well as the signs advertising the buffet’s price. We had the buffet. The waiter was great! The clean was clean and comfortable (but what is the deal with the tiny square pillows?? Please get normal sized pillows!). "

"Did not get breakfast"

"I’ve stayed at the IHG Holiday Inn Plainview multiple times and it continues to impress with every visit. There’s always something new and thoughtful added that enhances the experience. The front desk now offers complimentary popcorn along with a great coffee station, which is a really nice touch. It was also great to see the hotel busy and the parking lot full, which speaks to how well it’s being run. Evan at the front desk truly stood out—professional, knowledgeable, and extremely efficient. He made the entire check-in process smooth and welcoming. Overall, a consistently excellent stay. Highly recommend."

"We will be back"

"Very good "

"Extremely disappointing stay. I found bugs in my room, some even ended up in my hair, which was unacceptable and honestly disturbing. I reported it immediately and was moved to another room, but the damage to the experience was already done. The hotel offered a cocktail voucher, which felt completely inadequate given the situation. I was also told I would be reimbursed, but then they backtracked, saying they couldn’t because I booked through a third party. At the end of the day, a serious issue like this shouldn’t be brushed off with a drink. I expect a full refund for such an unpleasant and unacceptable experience."

"Breakfast was okay but no waffles. The ac did work good but room was small and bed wasn’t that comfortable"

"The ice machine wasn't working. Neither one. Bur the staff was so nice!! It was clean and close to everything.. I will definitely stay there again."

"Good place to stay. Friendly staff. "