Kuala Lumpur Sungei Wang Plaza Hotels

"Clean beautiful rooms, excellent staff. "

"hotel was in a very convinient location close to all the amneties and shopping area though i did move about alot independantly on my own also "

"Nice pool, great location, amazing breakfast buffet."

"Great hotel at a great location. Staff was very helpful and the hotel room was excellent. Will definitely come back here."

"Staff at check in was insistent on collecting the Malaysian Tourism Tax. When I showed them the confirmation from Expedia "If you are not a Malaysia Resident...you do not need to pay this to the hotel." The staff didn't believe me and said that the tax i paid was the Expedia platform tax. Managed to not pay the tax. I suggest for the management to review their training. It was a bad start to the hotel and their tone was very unsatisfactory. When receiving the room card, I asked if it was a king bed as that was the option i chose during the booking. The staff then mentioned that I did not book a king bed. I showed him the confirmation mail again, and he just replied "Oh we do not have available king bed" without even checking in the system. I guess he was just lazy to check and change the cards. another disappointment. Linen and sheets were dirty and you have to hold down the flush for a long time to flush the toilet. Aircon was warm in the afternoon and only got slightly cooler at about 1am till 8am. Wifi was weak at certain sports in the room, such as the toilet and near the window where the chair was located. Sound proofing was also bad. Heard slamming of doors, walking and crying babies throughout the stay of 1 night. The only positive of this hotel would be the shower. It has good water pressure and temperature. I will never return to this hotel even if it is offered to me for free."

"Everything was excellent "

"There is a little customer service at this hotel. "

"New and near bukit bintang and city centre. Room is clean and fresh. Nice view of the TRX. Downside is that it's crowded so anticipate a bit of a wait upon check in and lift."

"No time to use"