“Arrived for 4pm checkin and room was not ready. Cleaner had not started our room yet as I was told they arrived late that day. Had to wait or come back later for room to be ready. Booked for 5 nights but room was so tiny and dresser was in the way that it was very hard for my disabled mom to get around the room. Toilet seat was also very low. Ended up checking out after two nights because of the room condition. Was still charged full price for 5 days even though room was not ready upon checkin……
“Arrived for 4pm checkin and room was not ready. Cleaner had not started our room yet as I was told they arrived late that day. Had to wait or come back later for room to be ready. Booked for 5 nights but room was so tiny and dresser was in the way that it was very hard for my disabled mom to get around the room. Toilet seat was also very low. Ended up checking out after two nights because of the room condition. Was still charged full price for 5 days even though room was not ready upon checkin……
Jennifer