Sydney The Cenotaph Hotels

"Only 3 of the 6 elevators appeared to be working (but there was no signage to confirm this) which resulted in my low mobility mother and I having to wait more than 25 minutes for an elevator to check out, at which point she had to force herself into an already full elevator while I took the stairs. We requested to be taken down in the staff elevator and were denied and told to wait or take the stairs. Very disappointed in the service and this experience and wouldn't recommend it to others especially those with accessibility issues."

"Checked in early and had the staff hold my luggage. Very courteous and helpful staff. Room comfortable and bathroom water pressure very good. Convenient location and close to so many places to visit. Thank you"

"Always enjoy my stay at the Grace. Room is big for 2 double beds and location is good. Only thing happened this time (never happened before) was that we saw 1 slipper and pair of socks left behind from previous customer 😅. I didnt have breakfast. Staff is nice n friendly."

"I was upgraded into a larger room but i found it very depressing.The bed backdrop was amazing,look a like corrugated iron.The furniture or lack of it did notsuit the large room. Shower door was faulty,would not stay shut when showering,kept on swinging inwards which made showering hard. I reported it on checking out. "

"The team were very helpful when checking in"

"Some room furniture was aged. The place is very nice overall. It is a bit upscale attitude for my taste. Water should be provided not charged."

"Great Location. Great staying experience. "

"Clean room, friendly staff, great location"

"The York is very central to local attractions and Wynyard Station. We used the train system to and from the airport. Renovation work did not effect our room 1901. Catered for our own breakfast in the room."