Portsmouth The D-Day Story Hotels

"Lovely accommodation. Very clean, great location and really friendly. Would definitely recommend."

"Great location"

"The room was not clean upon arrival. The bathroom was poorly maintained and the room was rather small."

"Professional staff team. Allowed to leave luggage on final day of stay. Room clean and comfortable. Breakfast had wide choice of fresh hot and cold food."

"Great hotel, great location"

"Don’t rely on the availability of car parking or electricity! We’d picked this hotel because it had car parking at only a £5 charge, however there are not enough spaces for the number of rooms and we had to park on the street (which felt unsafe and cost £15.20 to park overnight, so £10.20 more than we expected to pay) and had we known this we would have stayed elsewhere. But the biggest issue was that our room didn’t have electricity! The lights in the bedroom wouldn’t switch on, so we only had the bathroom light to see by (so left it on all night to find our way. We also had to wedge the suitcase by the bathroom door to be able to use that light to find things!) and were unable to charge our phones. This caused a lot of anxiety being unsure if our phone batteries would last long enough for our 5am alarm and also to show our ferry tickets. We were able to have showers but I couldn’t wash my hair due to being unable to use a hairdryer or straighteners afterwards (which I know is not vital, but did mean I felt gross/self-conscious all of the first day of my holiday). We called reception to report the lack of light/power but they weren’t bothered - they said it’d have to wait until tomorrow when maintenance were in (so with it being a 1 night stay, that would obviously be after we had checked out!) and were unwilling to let us change rooms (it may have been fully booked and thus impossible, but they didn’t say) and didn’t even apologise!"

"Comfortable room with a sea view. Clean and good location overlooking the park. Quiet in the evening/night"

"Amazing accomodation, very modern and fantastic value for money. Staff were amazing from check in, through breakfast service to check out! Not one member of staff failed to be positive, respectful and frankly perfect! Recommendations for evening meal and drinks were spot on. Overall a very pleasant stay and we will absolutely be staying again! Thank you ☺️ "

"The corridors, room and swimming pool / sauna areas were terrible. No warnings that the property was undergoing refurbishment. Guest services were rude invading personal space. Communication was poor. Sauna switched off and wasn't advised it takes 15 minutes to heat up."