Gold Coast The Oasis Hotels

"Lovely room, great pool"

"If you wanted confirmation of the state of this joint take a look at the attached pic of the front door . You'd hope they are in the middle of refurbishments, but I fear there were little original "furbs" anyway. "Resort"! Really?! the ACCC would have a field day with that boast. The carpet in the corridor, on my level at least, was new and fresh but the paint work lacked a professional finish. Inside my unit, it was liveable but, well...meh. In particular, the minimal provision of crockery and cutlery was not properly cleaned, a small roach was caught between the glass and a picture in the living area ("not the little German ones!, they are impossible to kill", retorted a friend (she's right.....I have proof)), roach poo on a kitchen shelf and the old NOT-really-an-extra-large-double-bed-but-two-singles-put-together trick . Having said that, I slept OK and just used the place to sleep and shower and have a coffee. The price on Expedia Mobile was good Location is good. The front desk people were pleasant and efficient enough, parking is problematic though, with very limited space so I parked on the street out the front and that worked for me. It's non-metered 3P(between 9AM and 5PM) so you are safe from a ticket between 2pm and noon the next day."

"I've always enjoyed my stay here ... I love the proximity to Cavill Avenue and the beach ... just convenient ! Staff are good and the hotel itself has superb cleab amenities 😁"

"Yes"

"Clean room, central location and friendly staff. "

"We stayed at Ocean Pacific Resort for five days and, unfortunately, the experience did not match the price or advertised standard. We arrived late in the evening, and at first glance the room appeared tidy. However, in daylight the condition of the apartment was disappointing. Cleanliness & Maintenance Issues: The kitchen contained dirty dishes, cups, and cutlery on arrival. This is unacceptable for a property marketed as 4.5 stars. The dishwasher was faulty (the upper shelf would not close properly). We saw cockroaches in the kitchen at night. Pillowcases appeared unclean and may not have been changed. Amenities & Supplies: Only one small dishwashing liquid sachet and one dishwasher powder were provided for three adults over five days. Minimal toiletries were supplied (2 soaps, 1 shampoo, 1 conditioner, 1 body wash). Only one small carton of milk was provided on arrival. Laundry supplies were also very limited (2 sachets total). Housekeeping: Rooms are only serviced for stays of 8 days or more. For our 5-day stay, no cleaning was provided, leaving the room dusty. General Condition: Furniture is worn, stained, and outdated. The room was cold at night despite using the air conditioning. The shower design was inconvenient (no proper door, slippery tiles, weak water pressure). Overall Experience: By the end of the stay, it felt like we were expected to clean and maintain the apartment ourselves, rather than being treated as guests."

"Lovely room but the customer service is very poor. The woman at reception when we checked was really rude. A simple question seemed to annoy her. The parking situation is a nightmare. We were stuck at the star boom gate for almost 20 minutes as they said we hadn’t paid, when we did. "

"Was there for 3 days and 2 nights room was not cleaned or made once, notified staff no action was taken poor service especially staying in the hotel."

"The room was spacious and immaculately clean. Very central in the area with everything close by. Staff were extremely helpful. To be honest I could not fault it."