洞爷町独立经营

"服務親切，客房乾淨、設施超棒"

"客房乾淨，但是前台服務人員較不友好。 另外，如果是為了環保，應該提供飲水機取水，但是除了一天一人一瓶礦泉水，就只能在一樓飲料機買礦泉水，感覺更不環保。 飯店前面的一條街上，就有餐飲店。"

"This is not the traditional type of big, luxurious Japanese onsen hotel but it’s new, relaxing, airy and chic. In room bath is great with amazing view from the room. Food (Japanese western fusion) is good and staff is friendly and helpful. There is a noodle bar which opens until late and is impressive for a hotel of this scale. The overall design is modern and chill. It’s a good place for urban getaway. The neighborhood is very quiet too. Outdoor onsen water is not hot enough which is worth improving. There is a notice which says that the bath may not be hot enough because of the cold temperature but winter around Lake Toya has always been like this so it’s not a good excuse. "

"一泊兩食非常划算！ 原本對食物沒有什麼期待，但我覺得很好吃！很多樣，早餐和晚餐的重點也不一樣！ 溫泉很讚，房間的床也睡得很舒服！"

"Nice room and facilities"

"員工超級熱情 餐點很好吃 整體語言能力非常流利"

"We stayed for six nights in a Club Superior Room with our child and were lucky to have a room facing Mount Yotei. The view was absolutely stunning, especially on sunny days. The staff were friendly and helpful. They even provided ice packs when we needed them after getting sore from skiing, which was a thoughtful touch. The food was fresh, though the selection was a bit limited. The location was very convenient for skiing at Hanazono. There were ski lockers on the ground floor and a small snack shop right next to the hotel, which made everything easy and comfortable."

"the lake view is great, perfect the food is so so, not bad, not good, moddle, simple I will book the hotel next time, but go outside to eat"

"整體上都非常滿意，可以說是我咁多年來去旅遊最滿意的酒店。只有一個提議，就是浴室內的沐浴露和洗頭水等，只是一小瓶，如果換了大一點的就更好了。"