Ha Long Tuan Chau Park Hotels

"This was a nice, quiet, comfortable and relaxing cruise. The staff was amazing. We did 3days/2 nights and that was enough to see everything around. I wished we did travel more on the larger boat and not the tenders. The smaller boats were not comfortable and usually hot and crowded. The drinks were affordable but definitely the bar service was on the slower side. I would recommend them renaming some of the drinks as well -we wouldn’t have Ben order some because they were name inappropriately but looked good. Food was plentiful and good. Loved the authentic way things were serviced. "

"Incredible hotel with amazing service! A bit pricey for food and drink, but one of the nicest hotels I have ever stayed in "

"The staff were excellent and very accommodating throughout the stay, in particular with our allergen requirements (gluten). The transfer process was easy to arrange but be aware that a member of staff will contact you via WhatsApp so you’ll need internet access a day or two beforehand. The room we had was spectacular and very clean. All round a great experience and would highly recommend. "

"Beautiful cruise. "

"Great cruise, staff excellent, food service amazing "

"My recent 2-day,1-night trip abroad Grand Pioneer Cruise with my husband and 2 other couples in Ha Long Bay was spectacular. From the moment we checked in at the waiting lounge, stepped on board to final farewell, every detail was executed with details. The only fly in the ointment was when disembark waiting for car pickup in the lounge, we were asked to move to the other side because the area we sat was reserved for check in customers where there was no sign to indicate that. This left us feelinga bit anticlimactic. Same situation happened when we had a brunch buffet after kayaking before checking out. We were told there was no more beef noodle soup but chicken. In the end, staff brought me chicken soup without noodle. Totally different from the first day we were on board. "

"All aspects of the cruise experience were first class, from the pick up in Hanoi, through check in, on board, incredible staff, amazing experiences and trip back. Could not fault the cruise. Dian was an amazing staff member, so attentive to any needs."

"Magnificent and lovely, best, friendliest service. We will be returning. Had view to bay and beach."

"Great people and lovely boat. "