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“we were looking for a hotel at the end of our trip and came here and were so positive surprised. This hotel is amazing. From the extreme welcome of the staff and the beautiful layout of the hotel you feel like you are on a jungle vacation. They have a super nice, clean and large pool area and we were there all by ourselves. they will give you a shuttle to the entrance of the Jaguar park, as well as a band so you can ride the electric transportation in the park to go to the national park beaches……

“Everything was amazing, food was phenomenal, staff was so friendly and fun. Only caveats (and this is so small, barely even a memory compared to everything else good) the rooms had a touch a mildew smell and the pools are pretty rough on the feet. Could use a new finish to smooth the pools out”

“ME ENCANTÓ mi estancia en este hermoso lugar! 100/10! Si vas a Tulum sin duda tienes que hospedarte aquí! Las habitaciones son super cómodas y limpias, el personal es muy amable y atento, y lo mejor es que se encuentra justo frente al mar con una playa hermosísima y sin sargazo! Además tiene una alberca en el rooftop con una gran vista tanto al mar como a la selva, definitivamente regreso a este lugar!! Super recomendado!!!”

“Loved my stay at this hotel. The staff was so kind and helpful! Great vibes everywhere! Can’t wait to come back again.”

“近公园，但是我没时间去了。房间设施不错，就是缺少水杯。服务态度好，非常有特色，但是这么热的天气没有空调，开风扇吹风又头疼，关掉又热，而且有蚊子、蚂蚁，我没睡好觉啊！”

“This was a great stay. You can't get better for your money. I wish the WiFi was better, after 10pm, there was no connection available. I also wish they could improve their AC units. It was not working properly during our stay. Overall, great beach and great staff. Thank you.”

“除了停车不方便，其它完美”

“Rooms were small but very clean and comfortable for our stay.”

“La habitación muy limpia y el servicio excelente”

“La chambre que nous avions était très peu pratique. Pas d'espace pour mettre nos sac ou pour déballer des sac de voyage..”

“We stayed here for our honeymoon and loved it! We would recommend a rental car if you are wanting to leave the resort. This is not in the busy resort area, it's a little bit outside of Tulum. We really liked not being in the busy area. This resort was also the best value that we saw for all-inclusive. One thing to note is this resort is part of Framissima, which is a French travel company. We were not aware and were surprised that nearly all the guests were French. We also kinda liked that we……

“Great view great staff great food perfect vacation”

“We had a wonderful experience at Kai Tulum! Everything was great, and we really enjoyed our stay. The beach and sea were clean, beautiful, and warm — perfect for relaxing and enjoying the Caribbean. Another big advantage was the nearby Maya archaeological museum, which made the experience even more special for us. The location was excellent, and everything met our expectations. We would definitely recommend Kai Tulum to anyone visiting the area!”

“I loved my stay and the room I was in! Literally ocean front room. I was very happy with everything. Thank you so much!!!”

“Sobre este hotel no puedo escribir mucho, fuimos reubicados en otro hotel,”