San Rafael de Guatuso Venado Caves Hotels

"Staff is exemplary. Any issues we had they took seriously and made sure it’s taken care of. Overall, everyone was attentive and made us feel welcome and at home"

"Beautiful hotel, lovely pool, friendly staff. Only slight disappointment was the view from the room where we could see the volcano but also the roof of the next lodge. Otherwise it was a fabulous hotel. "

"Everyone was nice except the receptionist on our first night. He was rude and impatient. When I didn’t get what he said, he told me, ‘I told you that already. Do you want me to repeat? Am too fast for you?’ And smiled sarcastically. He just had a strong accent that’s why I asked again but he wasn’t too happy about it. "

"Loved our honeymoon stay here! Perfect home base for a week of exploring the area. Loved the pool and especially loved the amazing generous and delicious free breakfast every morning! The only issue we had were tiny ants in our room that made a few surfaces unusable, and we had to be very cautious not to prepare food in the room. But we understand that’s normal in the jungle so we weren’t bothered. "

"Staff sweet and polite. Hot springs and pool area great. Food and drinks delicious. The included breakfast buffet was above average! Affordable pricing."

"This was the best resort my husband and I have ever stayed at, the staff were so accommodating and friendly and we always had good laughs with them. They have the best recommendations for tours. The rooms will leave you speechless they’re so beautiful! The pools and springs are amazing and somehow even though there are a lot of guest it never feels too crowded. "

"Great property and staff was awesome. The restaurant food was ok "

"The minibar was okay. We did not use the laundry service. Disappointed that there’s no restaurant on site."

"This hotel is truly an experience... the property is very beautiful and gifts the perfect combination of nature and commodities. "