I had the pleasure of staying at the hotel for 3 nights and one of the highlights of my stay was the incredible support from Elsa at the front desk. She was warm, professional and always had a solution ready. Whether it was helping me book a last minute tour to Ha Long Bay, calling a taxi, or giving me directions to local street food, Elsa made me feel completely at ease in a new city. The hotel itself is spotless and located just a few minutes walk from all the tip sights in the old quarter....
I had the pleasure of staying at the hotel for 3 nights and one of the highlights of my stay was the incredible support from Elsa at the front desk. She was warm, professional and always had a solution ready. Whether it was helping me book a last minute tour to Ha Long Bay, calling a taxi, or giving me directions to local street food, Elsa made me feel completely at ease in a new city. The hotel itself is spotless and located just a few minutes walk from all the tip sights in the old quarter....