West End hotels from HK$518

"Not at all what we have come to expect from a Comfort Inn. We had difficulty checking in, they could not find our reservation at first - but that can happen. Then the clerk wrote the wrong room number on the key card so we were trying to enter the wrong room. We finally got into our room and it wasn't the cleanest...I could see foot prints in the floor. The furniture and fixtures were very dated (something we don't really care about, but thought I would mention it). There was also no clock, so we never knew what time it was without checking our phones. We do not usually spend a lot of time in our room when we travel as we like to explore or spend time with family. We left for the day and upon return, we found parking to be incredibly difficult! Apparently contractors are their base clientele and there were huge trucks and trailers all over the parking lot. This happened every night! Fast forward to breakfast and either the contractors ate it all or the staff did not put much out - either way, it was not the lovely breakfast we are used to enjoying. Trays were empty, food looked unappetizing, and the coffee was cold. The contractors also took up the whole dining area Another disappointment was the empty shower gel. We had to wash with shampoo and then just bought our own! Finally, on return one evening, we were unable to enter our room...apparently housekeeping thought we had checked out and somehow our key card would no longer work. Not our best stay at a Comfort Inn."

"Clean room. "

"Room was not cleaned properly it looked as someone was still living in the room it was hair in the sink and on the floor the bed was not made up it was a used condom in the sheets there was trash still in the room "

"Such a unique hotel in the best way. Beautiful room with high poster bed, carved wood and so comfortable. Large step in shower. Beautiful lobby and easy parking right outside the door. Free breakfast was delicious and plenty of choices. Would definitely stay her again. "

"Great staff"

"Everything was great, our host was very responsive and the house was great."

"We didn't use the pool and we had no pets with us."

"Very comfortable and easy access "

"One of the best hotels ever "