Western Nevada Beach Hotel

"No one informed us the pool was closed thru out the entire experience. From booking to check in. There was no information in the rooms providing information on the hours of anything the hotel provided. Not everyone is going to know where to find that information. We wouldnt have booked the room if wed have known the pool was closed. We basically wasted our one night stay 9 hours away. We feel cheated as expedia didnt inform anyone the pool was closed and cancelations arent an option. Even still we should have been informed at check in. Cancelations should be an option when the basic amenities of a Hotel are not provided. Our one time reno trip was wasted as the pool was the sole reason we booked with GSR. "

"Bed sheets stained,elevator in parking garage seemed to have a mind of its own.The arcade room almost every game was broke,dident work correctly or just took your credits(money).What staff I talked to seemed to have betterthings to do.The stay was a typical casino.Had a good rate for the room."

"Horrible housekeeping staff and uneducated Starbucks employees "

"Satisfied "

"Hotel/casino is very clean. Comfortable beds. Plenty of pillows. Clean bathroom. They have laundry facilities, which we did not use. Ice machine on all floors. The parking area does fill up quick because of the casino. They should really have a designated parking area for hotel tenants. There is a marina behind the hotel that was a walking trail. I saw people fishing there too. There are also plenty of places to eat around the hotel/casino. "

"Not clean at all my kids got pink eye from sleeping on the couch!!!!! The staff was rude only one nice receptionist there was rude timeshare scammer guys that kept calling and asking personal questions and super rude and hostile!!!!! Outdoor pool was not clean!!!! Looked black at inside from all the bugs! Didn’t go in the spa couldn’t imagine how nasty!!!! We checked out early due to the hostile guy calling my personal number and the hotel room number!!! We were scared for our safety but not only that my daughter’s eye was so red after our stay we went to the emergency room and they had pink eye!!!!! "

"The view was incredible. It was a pricey stay. I didn’t sleep well due to the toilet run all night. I struggled a bit with getting the fireplace to light. "

"Excellent "

"Thank you for the welcome drink!"